D365 LS Retail Support Consultant

Become a change maker and join Node4.

Node4 has a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.

So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.

About the role

We are looking for somebody to join our team as a D365 LS Retail Support Consultant. Our Service Team specializes in and manages a range of Dynamics products including CE, PowerApps, LS Retail, Dynamics 365 BC, and F&O. This role can be performed remotely with travel to Node4 offices and client sites.

As the single point of contact between the end-customer and the service being provided, you will deliver a customer-centric service by managing communications professionally and progressing tickets in accordance with agreed Service Level Agreements while demonstrating excellent customer service skills. The role will require good working knowledge of Dynamics products with a specific focus on LS Retail. The ideal candidate for this role will be proactive, meticulous, and a team player. If you are a Nav/BC consultant with LS Retail experience and fantastic communication skills, this may be the role for you.

What will you bring?

• Intermediate/advanced application knowledge
• 2+ years' experience with Nav and D365 Business Central
• 1+ years' experience with LS Retail
• Good communication skills
• Good analytical skills
• Experience of working in a customer services environment

Beneficial Skills:

• MB-800
• Microsoft BC SAAS
• C/AL, C/SIDE, AL
• SQL Server experience, queries, maintenance, configuration, performance/optimization
• Intermediate/advanced platform knowledge

What can we offer you?

• Hybrid working
• Private medical insurance or company paid health cash plan
• Employee assistance program
• 25 days holidays plus your birthday off
• Option to purchase additional holiday (up to 5 days)
• Company pension scheme
• Life assurance x 4
• A diverse workforce
• Employee investment with Node4 training academy
• Family savings and shopping discounts through the Node4 benefits portal
• Discounted gym membership
• Modern facilities with open and welcoming breakout areas
• Company social events
• Never-ending supply of hot and cold drinks, biscuits, sweets, and fruit

Why join Node4?

Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide and from three people to a workforce of over 1200, we believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of passion, innovation, and trust.

Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.

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