Data and Business Intelligence Manager

Global Banking School (GBS) was founded in 2010 as a specialist training center for finance and investment banking. A significant milestone was reached in 2016 with the opening of its first campus in London's East End, dedicated to empowering under-represented groups.

Today, GBS has ten campuses across London, Birmingham, Leeds, and Manchester, offering a wide range of undergraduate and postgraduate programs in finance, business, healthcare, and more. With over 35,000 students, GBS continues to grow and evolve, aiming to transform lives through education. We are an approved institute on the OfS register.

Working with internal stakeholders, you will use your expertise to provide easily accessible data reporting and business intelligence across GBS. In overseeing and managing key projects with internal stakeholders, you will lead a team to understand business needs and data requirements to enable management of key performance indicators and improve identified processes and outcomes for GBS from end to end, empowering colleagues to understand the key metrics that drive performance throughout the organisation.

Overseeing data reporting and information management, the provision of data to support senior leaders in developing, interpreting, and reporting on key performance indicators through the application of data analytics will be an integral part of the role.

This position does not qualify for visa sponsorship and requires full-time, on-site work.

Responsibilities:

• Work closely with senior managers and offshore team to provide UK Higher Education sector subject knowledge to enable the development of student management software.
• Take the lead to provide best practice interactive data dashboards to assist internal stakeholders with forecasting, scenario modelling, and driving improvements in performance.
• Deliver a high-quality user experience by ensuring the business requirements and challenges are understood, that analysis and insights are actionable, and the output meets the needs of the end user.
• Lead on the provision of high-quality written reports and briefing papers, blogs, and presentations (both written and oral), delivering all to a high standard in a style that is easy to understand for a wide range of internal audiences.
• Complete a detailed review of Power BI and Excel reporting prior to live deployment.
• Recognise erroneous data and escalate to the appropriate individual in line with company procedure.
• With the Head of Data and Information, develop and monitor key performance indicators for the team in the provision of business intelligence across GBS.
• Maintain a good understanding of relevant policy and legislation in relation to information governance, security, and compliance.
• Be a subject matter expert in trend data analytics in Power BI and Excel.

Minimum Requirements:

• A good degree in a numerate subject or relevant Higher Education work experience.
• Detailed knowledge of statistical techniques and data modelling.
• Profound understanding of relational database architecture and querying methodologies.
• Experience of handling and amalgamating diverse data sets from various sources.
• Demonstrated expertise in T-SQL for data querying and transformation.
• Confidence in building relationships with internal and external stakeholders, with the ability to communicate complex data capability in a way which fully engages them in the services the Data and Information team provide.
• Extensive experience in creating reports using Power BI and proficiency in utilising DAX or the ability to demonstrate experience in a similar analytical tool.
• Experience of coaching and mentoring, with a willingness to share knowledge and skills.
• Higher Education sector experience.

The Data & Business Intelligence Manager will also be expected to demonstrate their commitment:

• to GBS values and regulations, including equal opportunities policy.
• to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy.
• to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.