Delivery Coordinator

We are a global digital business services organization with a mission to improve the way people and companies work. Forever. Our Consulting, Delivery and Learning teams design and deliver transformational digital products and experiences that add value to our clients' businesses and to their customers' lives.

Every day, across the world, our teams are pioneering faster, better ways to bring our client's most exciting ideas to life.

We are currently seeking a Delivery Coordinator to join the team on exciting and challenging client engagements.

Specific Characteristics for a Delivery Coordinator

Delivery Coordinators are responsible for supporting the day-to-day operations of the client team.

Key Responsibilities

• Support Delivery Execution: Assist the Delivery Manager in organizing and tracking work across teams, ensuring that key milestones and deliverables are met.
• Facilitate Communication: Coordinate meetings, prepare agendas, document decisions, and ensure clear communication between stakeholders, delivery teams, and clients.
• Monitor and Report Progress: Help maintain project tracking tools, dashboards, and reporting to provide visibility into project status and risks.
• Assist with Planning & Scheduling: Work with teams to support sprint planning, backlog refinement, and scheduling activities.
• Manage Administrative Tasks: Handle documentation, reporting, and governance requirements to support project predictability and decision-making.
• Coordinate Dependencies: Identify and track interdependencies between teams, escalating risks and blockers as needed.
• Support Agile and Lean Practices: Learn and promote agile ways of working, helping teams optimize delivery processes and improve collaboration.
• Stakeholder Engagement: Assist in managing stakeholder expectations by ensuring timely updates and transparent communication.

Skills, Knowledge and Expertise

• Have strong organizational skills and the ability to manage multiple tasks at once.
• Are proactive and detail-oriented, with a focus on ensuring teams stay aligned and on track.
• Have good communication skills and enjoy working with different people across business and technical teams.
• Are a team player who thrives in a collaborative, fast-paced environment.
• Have an interest in agile delivery, technology, and digital transformation.
• Are eager to learn and grow within a global digital consultancy.

Preferred Qualifications

• Some familiarity with Agile, Scrum, or Kanban ways of working.
• Experience with project coordination, administration, or support in a technology or consulting environment.
• Understanding of software development lifecycle (SDLC) and delivery methodologies.
• Experience with collaboration tools such as JIRA, Confluence, or Microsoft Teams.

Benefits

• Comprehensive health insurance, along with life insurance.
• A flexible work environment: you can work remotely or hybrid from one of our locations.
• Working with the latest tools and technologies on meaningful client engagements.
• Career growth opportunities and a clear progression framework.
• Local teambuilding activities and get-togethers to strengthen your sense of belonging and encourage meaningful relationships with your colleagues.
• Generous referral bonus program, quarterly and yearly company awards with financial incentives.
• 8 hours of paid volunteering.

About Emergn

At Emergn, we're driven to improve the way people and companies work. Forever. We are enablers of ideas, champions of our client's vision and recognized experts at using innovation to help you better connect with customers. If we sound like a different type of services firm, that's because we are. Passionate about bringing ideas to market in the most impactful way, we help our clients place their customers at the heart of their business. Working with some of the world's most established, successful brands, we know how to turn challenges into opportunities and real-world problems into smart products and solutions.