Deputy General Manager, Urgent and Emergency Care & Support Services

Deputy General Manager, Urgent and Emergency Care & Support Services NHS AfC: Band 8b

Main area: Urgent and Emergency Care and Support Services

Grade: NHS AfC: Band 8b

Contract: Permanent

Hours: Full time - 37.5 hours per week

Job ref: 196-COF10581-T

Employer: Guy's and St Thomas' NHS Foundation Trust

Employer type: NHS

Site: Beckett House

Town: London

Salary: £70,387 - £80,465 inc HCA

Salary period: Yearly

Closing: 02/02/:59

Interview date: 14/02/2025

Guy's and St Thomas' is among the UK's busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield.

Job overview

An exciting opportunity has arisen in the Urgent and Emergency Care and Support Services. The successful applicant will be an individual with an excellent track record in operational management combined with the commitment and leadership skills to support delivery across the emergency floor, homeless team, and the addiction clinical care suite.

Main duties of the job

The successful applicant will have excellent communication skills, a commitment to patient care and performance delivery along with robust financial and workforce management experience. This is an excellent opportunity for those looking at furthering their operational and strategic experience. You will be highly collaborative, systematic and rigorous in your approach, with a high level of emotional intelligence. A strong track record of successful delivery is essential as is a passionate desire to make a difference to patients and their families.

Working for our organisation

The Acute and General Medicine Directorate forms part of the Integrated & Specialist Medicine Clinical Group and is based on the St Thomas's Hospital site. The Urgent and Emergency Care and Support Services Directorate runs a range of services including General Medicine, the Emergency Floor, Homeless Team, Alcohol Care Team and the REACH service.

Detailed job description and main responsibilities

Please refer to the job description attached

• Operational Performance Management
• Management and Leadership
• Quality, Risk and Governance
• Strategy, Change and Service Improvement

Person specification Education and Qualifications

• Prince 2 qualification or equivalent experience

Previous Experience

• Extensive operational management experience in large complex organisations, including healthcare environments.
• Experience working across multiple organisations to secure change and proven track record of overcoming obstacles to change.
• Experience of developing, monitoring and managing budgets.
• Experience of working in complex clinical environments.
• Demonstrable success in delivering change and performance with management and clinical teams.

Skills / Knowledge / Ability

• Highly developed knowledge and understanding of organisational development and change.
• Advanced analytical and judgement skills including understanding and application of complex statistical and numerical data.
• Excellent communication skills both written and verbal including advanced formal presentation skills.
• Ability to gather and incorporate the views of service users and carers into service change.
• Ability to influence and motivate senior managers and clinicians.
• Competent in using Excel, PowerPoint, and Microsoft Project.
• Able to maintain professionalism and leadership under pressure.
• A leader by example with a strong sense of quality.

Guy's and St Thomas' celebrates, respects and values the diversity of its staff and patients. We are committed to ensuring that all employees are treated equitably. Applications are welcomed from applicants with a disability. We can make reasonable adjustments throughout the application process.

Your e-mail address is important to us. Please ensure that you check your e-mail on a regular basis.

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