Designer Fragrances Counter Manager - John Lewis Liverpool (22.5 Hours)

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Designer Fragrances Counter Manager - John Lewis Liverpool (22.5 Hours)

Date: 1 Apr 2025

Location: Liverpool

Designer Fragrances Counter Manager

Reports to: Area Sales & Education Manager Designer Fragrances
Job Location: John Lewis, Liverpool
Contract type: Permanent Contract, 22.5 hours per week over 3 days

MISSION

As a Fragrance Consultant, you will be sharing your passion for Fragrances and delighting customers with our Brand stories.

As part of the Shiseido Group, you will not only be immersed in the luxurious and sensual world of these beautiful Fragrance houses and receive inspiring training on all of our scents - you join an incredible group network of brands, where developing our people is at the heart of our business.

ABOUT SHISEIDO GROUP

Our mission: Beauty Innovations for a Better World

Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.

Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.

MAIN RESPONSIBILITIES

You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business as you ensure customers are excited and engaged through creating activity around our Brands. Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and store teams. A true ambassador to all of our Brands, you will ensure that they are looking their best at all times.

We will ensure you have all the tools and training you need to drive your account, share our brands with your customer and to be an expert storyteller in fragrance. In return we'll expect you to be reaching and exceeding your sales targets, working as part of the team to achieve those counter goals. Your experience in and passion for fragrance will be a great addition to our teams, and you'll have an amazing opportunity to join our beautiful brands and share this passion with our customers.

PROFILE

• Business Management experience
• Ability to communicate effectively with Area Manager on business performance
• Ability to drive KPIs and sales targets within the team
• Experience in coaching and developing others
• Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

The benefits you'll love

30 days holiday, including bank holidays, increasing with service

Generous discretionary commission scheme

Contributory pension scheme - 5% employer contribution

Enhanced parental allowance

Life Assurance up to x2 your salary

Access to Retail Trust

Annual performance and development reviews so you know your career is going in the right direction

POSITION REFERENCE NUMBER: 15156