Desktop Engineer

Desktop Engineer
5 Months
Umbrella
Onsite (Lossiemouth)
SC Clearance required or SC Clearable

Our client is looking to recruit a Desktop Support Engineer on a 5-month contract. This is a contract role that is Inside IR35. As a Desktop Support Engineer the successful candidates will provide expert support managing and maintaining IT services and equipment within your assigned site and surrounding sites.

Role

• Queue Ticket Management: Efficiently manage and update tickets assigned to your queue, ensuring service levels are maintained as per the contract.

• Hub Stock Management: Oversee asset management, including scanning items in and out of locations, in accordance with contractual obligations.

• Disposal Management: Effectively manage the disposal of equipment through your Hub, ensuring compliance with contractual requirements.

• Hardware Repairs: Triage and perform hardware repairs on in-warranty equipment, liaising with vendors for parts and returns as needed.

• Locker Replenishments: Replenish lockers with necessary equipment as per contractual agreements.

• Service Improvement: Identify and highlight potential service issues or improvements to your Team Leader.

What you'll need

• Security Clearance: Must have or be able to obtain SC clearance.
• Nationality: Must be a UK National (or dual national) with a UK passport
• Driving License

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.