Ecommerce Trading Manager

Veblen International is exclusively partnering with a pioneering luxury skincare brand renowned for its global presence and inspiring legacy.

Their products are available internationally at top retailers such as Liberty London, Harrods, SpaceNK, Sephora, and Nordstrom.

They are a customer-obsessed team that takes ownership, embraces curiosity and learning, values attention to detail, and thrives together with a bold, open-minded, and adventurous spirit.

As their Ecommerce Manager you will focus on driving and delivering sales across this brand e-commerce platforms in the US, UK, and EMEA markets.

Responsibilities

• Drive revenue growth and customer acquisition/retention on this brands website.
• Oversee sales forecasting, budgeting, and inventory planning (products, samples, GWPs).
• Manage product merchandising, content, and promotions for e-commerce.
• Ensure local e-commerce activations are effectively planned and executed.
• Align e-commerce messaging with digital and business-wide marketing strategies.
• Optimise the user journey to enhance customer engagement and conversion.
• Provide regular sales reports and ad-hoc performance analysis.
• Lead and support the Customer Service team, ensuring smooth query resolution.
• Assist with technical updates and issue resolution for e-commerce operations.

Experience Requirements

• E-commerce trading and optimisation experience, preferably within skincare, beauty brands.
• Strong data-driven approach to driving trade and revenue growth, rather than relying on promotions or discounting.
• Proficiency in data visualisation tools for analysing large datasets.
• Solid skills in e-commerce analysis, sales forecasting, and demand planning.
• Experience with ERP systems (Business Central) is a plus.
• International experience, particularly in expanding business growth in the U.S., is highly valued.

Location:
London
Country:
United Kingdom
Contract Type:
Full Time
Salary:
£Competitive
Job Reference:
ETMCJ25
Sector:
Beauty & Wellness
Role:
Ecommerce
Market:
Skincare

As part of the application process, we will store your details on our database. Due to the high volume of applications we receive, we are unable to respond to every applicant. Successful applicants will be contacted by the relevant consultant. If you haven't heard from us within 2 weeks, then unfortunately, your application has been unsuccessful at this time, but please do continue to check our website for other suitable opportunities.