EMEA Services & Solutions AI Director m/f/d

Germany - North Rhine-Westphalia - Essen

United Kingdom - Hampshire - Farnborough

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.

Description and Requirements

We are looking for an Artificial Intelligence Leader who will be responsible for developing and driving sales of AI solutions as part of Lenovo's Solutions & Services Group (SSG) AI Centre of Excellence. This role involves working closely with our sales, portfolio, and delivery teams to ensure we leverage the full potential of AI and our AI ecosystem in meeting our clients' evolving needs. You will have a strong customer-facing presence, acting as an AI expert while also working seamlessly with pre-sales teams to deliver proofs of concept and to drive AI adoption at our customer accounts.

There are your key responsibilities:

• Provide expert guidance to sales, portfolio, and delivery teams on AI competitive landscape, use cases, and best practices.
• Define and drive thought leadership to keep our offerings and market messaging at the forefront of AI.
• Build industry playbooks, frameworks and operating model for the CoE.
• Work with sales and pre-sales teams in market and client development activities; Position Lenovo as an AI leader in the region.
• Act as a primary customer-facing AI expert, assisting in pre-sales activities, client consultations, and delivering AI solutions that meet client needs; Communicate complex AI concepts to clients in a clear and understandable manner, showcasing the value of AI in IT Services.
• Collaborate with Offering Development and Service Delivery teams and solution architects to develop and integrate AI solutions.
• Own the solutioning process, ensuring the alignment of AI projects with client requirements and industry standards; Leverage cross functional resources to achieve project goals.
• Provide training and mentorship to internal teams to enhance AI knowledge and capabilities; Participate in the active adherence and education of responsible AI principles and guidelines.
• Lead the exploration of emerging AI technologies and their potential applications in IT Services.
• Proactively identify opportunities for innovation and integration of AI in our services; Cultivate strong client relationships, understanding their unique AI needs and tailoring solutions accordingly; Gather client feedback to improve existing AI solutions and drive future enhancements.

Your background:

• 15+ years Technology Services or System Integrator experience with leadership track record in AI strategy and solution implementation. P&L ownership experience is a plus.
• Experience working in consulting or advisory roles, with a focus on AI and emerging technologies; Strong understanding of AI technologies, trends, and their applications in the IT industry.
• Industry recognized expertise in AI or Applied AI, as well as implementation experience in at least two industry verticals; Ability to articulate complex AI concepts to both technical and non-technical stakeholders.
• A passion for innovation and the drive to stay at the forefront of AI advancements.
• Fluency in French or German is a strong advantage.

Lenovo offers you:

• The opportunity to work with one of the global IT leaders. SSG is seeing a 13th Consecutive Quarter of Double-digit Revenue. You truly are in the forefront of technology that will shape the world.
• An international team with a high focus on Gender Diversity.
• Employee Assistance Program, e.g., for psychological, legal & financial consultancy.
• SSG is a business unit with huge growth and a great amount of possibilities to move internally.
• Access to training for personal development. -Internal E-learning Development Platform Available for Employees.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.