Emergency Response Operations Manager - NESO

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Title: Emergency Response Operations Manager - NESO

Location:

Wokingham, GB, RG41 5BN

Division: NESO Emergency Readiness and Response

Job Type:

Requisition Number: 64993

Department: ESO

Job Function: Engineering

Description:

About the role

National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain's energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.

As the Emergency Response Operations Manager, you will work at the heart of the electricity sector. You will play a critical role in making sure NESO can respond to any incidents that could affect us, and that the lights stay on day after day.

You will have a particular focus on the emergency preparedness of the Electricity National Control Centre (ENCC) and ensuring it is resilient and compliant with ISO 22301 (business continuity). You will also ensure the wider organisation has suitable resilience for responding to incidents, including up to a National Power Outage.

Using the knowledge you build through emergency response, you will regularly contribute to energy-sector-wide surveys, assessments and commissions, outlining the resilience of NESO and the ENCC.

You will work closely with the Emergency Response Capabilities team, who focus on exercising and training, and improving the emergency response capabilities of the wider energy-sector.

This role is based from Wokingham, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

Key Accountabilities

• Ensure NESO has suitable resilience during times of stress, including a national power outages
• Respond to R&EM commissions as the voice of NESO's resilience
• Ensure the ENCC passes an annual ISO 22301 Business Continuity Audit
• Oversee regular ENCC evacuation exercises
• Perform on-call duties and, when required, join an emergency response team
• Build strong working relationships with the energy industry, DESNZ and OFGEM

About you

• Business Continuity : In depth knowledge of experience of emergency response planning and business continuity management including the ISO22301 standards
• Emergency response : Proven skills in emergency response, including the ability to assess risks, develop contingency plans, and coordinate responses during emergencies
• Electricity and/or gas knowledge : Familiarity with the energy sector, at a high-level
• Communication skills : Strong verbal and written communication skills for interacting with internal teams, external stakeholders and regulatory bodies. Able to serve as the voice of NESO in various forums
• Leadership and Coordination : Demonstrated leadership abilities and experience in coordinating cross-functional teams during high-pressure situations
• On-call availability : Willingness to be on-call and occasionally respond to emergencies outside of regular working hours
• Security Clearance : Willing and able to pass SC clearance - essential

What you'll get

A competitive salary between £65,000 - £75,000pa - dependent on experience and capability.

As well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

As we work towards creating a cleaner, greener, and more affordable future for all, we also work towards creating a place for our teammates to belong, with professional and personal growth and positive well-being.

• Full support and career-development resources to expand your skills, enhance your expertise, and maximise your potential along your career journey.
• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table.
• Generous Total Rewards Plan - comprising of health, finance and wealth, work/life balance, and career benefits.
  

More Information

This role closes on 7th April 2025 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.