Engineering Supervisor

Engineering Supervisor / Lead Engineer

Location: Farringdon London (Primarily) with travel to additional sites within the area as and when required.

Reporting to: Account Manager

Core Hours: Monday - Friday 08:00 - 17:00 & 1 in 4 on-call Rota

Position Concept

This key position and challenging role of the Engineering Supervisor reports directly to the Account Manager, deputising in Account Manager's absence. You will be a key stakeholder in the MEP operational delivery within the Critical Facility.

The Engineering Supervisor will have direct line management responsibility for the day engineering team and is accountable for the effective people management of this team on the account.

As the post holder, you will be expected to have a detailed technical understanding of all installed MEP systems, contingency procedures, and be proactive in coaching other members of your team to ensure capability is consistent within the team.

The Engineering Supervisor will also be expected to become familiar with all aspects of the administrative requirements of the Relx London contract and Integral/JLL process & procedures.

Working closely with the engineering team, the Engineering Supervisor will be responsible for the delivery of all day-to-day critical asset & system management, including supporting site FMs with projects and contractors, planned and reactive MEP works, and acting as the technical support function for the team during these works. The Engineering Supervisor will provide robust leadership of the team, motivating and driving the team to exceed expectations in customer service and operational excellence.

You will ensure that the conduct of any personnel under your control is safe, professional, and conscientious. You will also be required to attend site meetings with the client and on behalf of the client as requested, driving a Health and Safety lead culture throughout the team on the account, with your experience and knowledge of safe systems of works and compliance.

Working closely with the Account Manager and Relx team members to achieve 100% Critical Facilities Uptime, the Engineering Supervisor will be responsible for ensuring that the engineering teams work together to achieve the required standards of Critical Facilities Risk Management and Operational Compliance.

• Supervise, coordinate and lead the site-based engineering team in delivering the JLL SOW.
• Operate all systems within the facility in a competent, effective, and efficient manner. Making recommendations for improvement and providing concise technical reports when required.
• The control of all activities relating to the technical and efficient operation of the installed building systems including all MEP assets and compliance with statutory regulations.
• Working closely with the engineering team to ensure that Specialist Vendors visits have been prepared and approved by the site FMs.
• Provide backup as engineering relief cover in the event of an emergency, which may require temporary shift working.
• Attend and deliver weekly operations meetings and client meetings as requested.
• Manage the clients CAFM systems, keeping within "green" SLA's & KPI's.
• Assist the Account Manager in completing the Monthly and Quarterly Engineering Report ensuring that significant events or activities are noted.
• Prepare information to be included in the Integral/JLL monthly Engineering reports.
• Ensure the asset database is correct and up to date.
• Monitor utilities usage and report to the client on any abnormalities or energy savings.
• Compile and control the engineering risk register and report on critical systems availability/asset reliability.
• Review engineering competency, skills gaps, and future training, ensuring the contract is staffed by competent teams, ensuring post holders are fully competent and that effective succession planning arrangements are in place.
• Manage onsite critical spares including maintaining site stock register and monthly auditing.
• Compile critical incident & near miss reporting and after-action reviews for any critical incident.
• Ensure all critical equipment operational issues are brought to the customer's attention immediately and provide all relevant reports with recommendations.
• Ensure all technical/legislative updates are effectively communicated and implemented by the engineering team.
• Maintain minimum levels of resourcing onsite, arranging suitable shift covers/resources when required (including ONWH support of critical works).
• Active participation in the site escalation process, including on-call and support in the event of emergency response requirements.
• People Management - Perform appraisals for direct reports and set clear objectives for individuals within the group.
• Technical support of Moves and Changes as required.
• Proactively promote a "Safety First" culture in line with the JLL Cardinal Rules of Safety adhered to by all engineering teams.

• Technical Support/Assistance of Millennium requested Project works where required, such as Capital Expenditure Budget related projects and Asset Life Cycle Planning/Assessments.

• Electrical/Mechanical Engineering NVQ/C&G/HNC/HND or Apprenticeship - Electrical bias preferred (Essential)
• C&G Pts. 1 & 2, equivalent or exceeds.
• 18th Edition IEE: Wiring and Installation.
• C&G 2391 test and inspection; BS 7671:2001 for inspection, testing, and certification. (Desirable)
• Strong communication skills and the ability to deal with all levels of staff.
• Ability to lead, motivate, and direct a small team of engineers and supervisors.
• Proactive in achieving the highest standard of operation.
• Good IT and report writing skills.