ERP Consultant

ERP Consultant

Department: Consulting Services

Employment Type: Full Time

Location: UK

Description

Reporting to the Head of Consultancy, the SYSPRO Consultant will be responsible for the delivery of quality implementations and service days across a variety of projects, resulting in a positive customer experience and a reference-able customer.

This will include all aspects of the project life cycle, including business analysis, process mapping, system configuration, technical assistance, training, software specification, implementation documentation, and post-implementation support.

Key Responsibilities

To implement SYSPRO ERP and all associated software on client sites throughout the UK to provide the best possible solution for the customer within the agreed scope of the project. (Further travel may be required, particularly to Ireland, occasionally to Europe, and potentially worldwide).

To import data into SQL databases and to manipulate data within SQL tools and scripting for reporting purposes to support value-adding management information.
To deliver quality training courses, either prescribed or tailored to the customer's needs, around SYSPRO and other NexSys software.
To provide rigorous and structured software testing for bespoke and standard software products, ensuring all issues are fully documented and escalated appropriately.
To create process documentation and user guides.
To provide telephone and remote access support from the Manchester office or home as required.

Skills, Knowledge and Expertise

Experience & Skills:

1. Knowledge of SYSPRO
2. Knowledge of a tier 2 ERP product
3. Knowledge of Payroll applications/payroll process
4. Knowledge of planning & scheduling and/or warehouse software
5. Good business process knowledge
6. Project management experience
7. Ability to deliver training and product knowledge
8. Ability to resolve customer issues
9. SQL Server scripting experience
10. Data Manipulation
11. Report writing skills
12. VB Scripting / C#
13. Net tools, Visual Studio .net
14. XML
15. Windows Servers & operating system knowledge
16. Ability to translate customer requirements into specifications
17. Use of process mapping tools
18. Ability to build rapport with customers and internal teams
19. Ability to think laterally under pressure and make independent decisions
20. Good analytical and problem-solving skills
21. Ability to focus on delivering objectives for the customer
22. Excellent written & verbal communication