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EU Benefits Consultant
Posted 14 days 4 hours ago by Capital Group
Role summary: Demonstrates a strong knowledge level in assigned area and works under direction only as needed. The Benefits Consultant participates in the strategy, administration/operations, design and communication of associate benefits and pension programs. This role ensures that the benefits offerings are competitive, sustainable, efficiently managed, and aligned with CG's strategic goals. While their expertise may vary across specific responsibilities, they possess comprehensive knowledge for multiple European countries.
Primary responsibilities/essential functions:
- Partner on the development and implementation of benefits strategies that align with CG's overall goals and benefit strategy, ensuring competitive, innovative, and inclusive premier offerings that support associates' individual needs.
- Conduct research and benchmarking to maintain competitive benefits offerings and evaluate new options based on industry trends and associate feedback.
- Oversee the daily operations of benefits programs, including but not limited to health insurance, retirement plans, wellbeing initiatives, and supplementary benefits, while managing relationships with benefit providers to ensure smooth operations, contract management, timely renewals, and exploring potential enhancements.
- Partner with the Benefits Administrator to analyze and resolve associate and system issues.
- Stay informed about regulatory changes in pension plans and benefits, ensuring all required annual reporting and plan auditing is completed accurately and on time.
- Demonstrate consulting skills by resolving complex issues and applying knowledge of Capital's plans and plan documents to everyday situations, while applying expertise to establish and improve workflows and processes as a subject matter expert.
- Create and implement communication strategies to educate associates about their benefits, including but not limited to developing brochures, intranet announcements, emails, and presentations, while maintaining up-to-date benefits information on CGWeb and other relevant platforms or documents.
- Participate in initiatives that have a broad impact on the business.
- Facilitate training sessions and organize events related to benefits, including but not limited to well-being, EAP, financial planning, menopause, and DE&I.
- Provide HR Shared Services with guidance on general benefit questions, plan administration and updates, and collaborates on complex cases.
- Guide payroll on benefit and pension plan designs and operations for administration and collaborates on complex cases.
- Perform additional responsibilities as assigned.
Skills/qualifications:
- Independence & Oversight: Individual contributor; may own projects, subset of a portfolio, or low complexity vertical. Independently prioritizes work. Partners to explore new approaches and shares learnings with others. Partners in innovation and process improvement initiatives that support business and/or operational strategy (with oversight).
- Business Acumen: Able to understand and discuss clients, operations, capabilities, strategy, and goals. Able to describe potential areas of conflict or difficulties for clients. Relevant understanding of CG products and business processes, and how they apply to the client group. Shares insights to improve our strategic objectives based on experiences and business acumen/knowledge.
- Consulting: Diagnoses, designs and implements solutions informed by business acumen, data and analytics, and input from relevant stakeholders to influence tactical decisions with changing circumstances. Partners with management to support decision-making, solve problems, and mitigate risk. Demonstrates sound judgement in resolving matters of moderate complexity.
- Functional Expertise: Applies HR functional concepts into practice with guidance. Shares HR functional concepts and processes with broader team and utilizes knowledge/templates to improve functional expertise.
- Project Management: May manage a workstream or short-term, less complex project by identifying the critical path and key risks, acting as a thought partner, and holding others accountable.
- Reporting & Analytics: Understands data needed to address an identified issue. Connects dots between data sets to build a story to influence decision making, including adapting recommendations to the client's needs.
- Values Differences & Empowers Others: Seeks out diverse input to earnestly consider/change decision for optimal outcomes. Role models curiosity and participation in driving DE&I progress.
- Global & Strategic Mindset: Partners globally (e.g., all regions represented throughout decision-making process, etc.). Understands future challenges and opportunities for own team and clients (time horizon 1-2+ years).
- Resourcefulness & Adaptability: Able to analyze challenges and find creative solutions; recovers from setbacks and maintains productivity. Embrace and leverage new technologies to improve simplicity and scale.
Core requirements: N/A - all role requirements are captured in the sections above.
Working conditions: N/A - this role doesn't require any environmental conditions inherent to the job that would be considered outside of a normal office environment.
In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.
You can learn more about our compensation and benefits here.
Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.
We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.
Capital Group
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