Europe Market Development Specialist

JOB SUMMARY

The Europe Market Development Specialist role will focus on maintaining and expanding our customer base in Europe, ensuring repeat business, and identifying new market opportunities. The ideal candidate will have strong account management skills, a keen eye for new business prospects and details, and the ability to work collaboratively with our US-based teams including Sales and Logistics.

CORE RESPONSIBILITIES

1. Account Management: After initial training, lead assigned mature accounts.
   1. Initially, attending all meetings of these accounts alongside a senior team member, and working through orders with the US-based Sales and Logistics teams.
   2. Transition to the account lead role, focusing on repeat business and new opportunities with the customer.
2. New Business Development: Prospect for new opportunities within agreed potential customer segments.
   1. Conduct initial reach-outs and develop strategies to convert prospects into long-term clients.
3. Relationship Management:
   1. Serve as the day-to-day contact for production factory partners, like Maropak, ensuring their scheduling and order details align with customer delivery expectations.
   2. Others, as assigned.

GENERAL CONDUCT

• Maintains respectful working relationship with TeamMates and Team Leaders, to promote teamwork and a positive work environment.
• Committed to continual Improvement to raise personal performance to meet and exceeds the standard and to develop new methods to eliminate wastes, improve productivity and reduce customer complaints.
• Maintains excellent attendance as defined in the company's Attendance Policy.
• Seeks other tasks during downtime and printing machine changeovers, i.e., assisting co-workers when assigned with their duties if they are behind, cleaning machines and work area.
• Supports and complies with all company policies and procedures, including safety and quality.
• Submits new ideas to improve safety, quality and procedural operations that will benefit the company.
• Actively participates in departmental meetings by providing suggestions for improvement, problem solving and offering feedback.
• Performs other related duties as assigned.

• Company Policies and Procedures
• Microsoft Office 365
• IQMS Orientation Training
• ADP
• Aras PLM

QUALIFICATIONS

• Bachelor's degree in Business, Marketing, or a related field.
• 3-5 years of experience in account management, sales, or market development, preferably within the European market.
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Fluency in English; additional European languages are a plus.
• Proficiency in MS Office and CRM software.

PHYSICAL DEMANDS

• Prolonged periods of standing, walking, or sitting.
• Frequent travel.