Firefly Product Specialist

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

As a Firefly Product Specialist at Adobe, you will support and sell Adobe Express & Firefly across Enterprise accounts. This role will partner with Adobe's Account Directors (ADs) to help grow the existing business through identifying cross-sell and upsell opportunities. This role requires solution selling capabilities, experience selling value to customers, strong business and selling instincts, and direct, in-person consultation with customers. The Firefly Product Specialist is responsible for guiding and navigating through an enterprise organization to ensure a successful sales cycle, start to finish. As a Firefly Product Specialist, you will play a crucial role in pushing the boundaries of digital creativity and empowering artists and designers to build awe-inspiring content.

Responsibilities

• Sales Field Alignment - Work with Adobe Account Directors (ADs) across the Digital Media (DMe) and Digital Experience (DX) to support Multi-Product Enterprise Solutions, Strategic Firefly-only Solutions or as a Subject Matter Expert (SME) for general Firefly sales engagements.
• Expert in Firefly and GenAI for your area to improve efficiency in creative GenAI projects, collaborating with various departments.
• Account Planning - Develop targeted account strategies and tactical penetration plans.
• Relationship Management - Develop and maintain relationships at the "C-Suite" and "VP" levels within targeted accounts. Relationships will be with both IT and Business segments of the enterprise.
• Build & Develop Pipeline - Identify cross-sell opportunities through targeted whitespace analysis, partner with pre-sales to drive maturity and sales stage progression in preparation for in-quarter execution.
• Deliver Product Presentations - Understand customer needs and solution fit by delivering effective product demonstrations, use cases, positioning differentiated value/vision, and sales pitches.
• Develop Arguments - Develop strong Creative GenAI arguments that emphasize a compelling differentiated value proposition, thought leadership, and return on investment cost/benefit analysis.
• Coordinate Resource Expertise - Own coordination of pre-sales, product and commercial expertise in the sales cycle while project managing key deliverables to an established timeline.
• Close Sales - Build proposals, negotiate contract pricing & contractual agreement to close sale.

Qualifications

• Minimum 7+ years consistent track record of enterprise-level, technical solution direct sales expertise within a more sophisticated sales model is required.
• Shown experience consulting and selling digital transformation and enterprise solutions to "C-Suite" executives and overachieving on quotas is required.
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams and explain technical concepts to non-technical collaborators.
• Experience working with Adobe Creative Cloud products (i.e., Photoshop, Illustrator, InDesign, and After Effects) or Adobe Experience Cloud products (i.e., AEM, AEP) is a plus.
• Knowledge of generative AI technologies, including deep learning, neural networks, and generative models is a plus.
• Strong knowledge of creative workflows and the design process, with the ability to find opportunities for integrating generative AI techniques.
• Strong problem-solving skills and the ability to develop innovative solutions to complex challenges.