Fraud Manager - Financial Services / Banking

Fraud Manager - Financial Services / Banking

Location: London

Hybrid: 4 days a week office based working, 1 day working from home.

Responsibilities:

• Manage fraud prevention requirements globally
• Managing the risk and commercial aspects involved
• Managing and mentoring fraud analysts
• Represent the fraud function at committee meetings

Qualifications:

• Proven experience working with Financial Institutions in Fraud & Financial Crime;
• An understanding of the key fraud typologies impacting financial institutions and the control structures required to mitigate the threats and reduce losses;
• Strong communication skills (verbal and written) in order to work with various technical and non-technical stakeholders throughout the business;
• Experience of working alongside commercial, analytical or technical teams;
• Strong presentation skills and the ability to present to large audiences and C-level stakeholders - if required;
• Ability to meet deadlines whilst prioritising workload;
• Ensure that Fraud Strategy and Fraud Risk Management framework adhere to current ways of working and are aligned to future legislation/regulation;
• Excellent analytical skills and problem solving, self-motivation and possess an enquiring mind;
• A high degree of integrity and the drive and willingness to succeed;
• Strong team ethos and ability to work efficiently and accurately under pressure; and
• Proven track record of people management and leadership skills - be able to manage teams and projects with demanding stakeholders and multiple workstreams.

Experience:

• Able to lead and motivate a small team.
• Working knowledge of SWIFT payment platform.
• Working knowledge of risk management.
• Working knowledge of fraud incident investigations and resolution.
• Working knowledge of Fraud Regulatory reporting e.g. FCA REP-017, APP Fraud Reimbursement.
• Working knowledge of coordinating working groups and running projects.
• Working knowledge of working with banks on indemnities.
• Competent in writing, reviewing and assessing fraud frameworks, policies and procedures, systems and controls.
• Working knowledge of Strong Customer Authentication regulations and implementation.
• Development of controls in fraud prevention, detection, and response.
• Improving the efficiency and effectiveness of fraud operations.
• Delivery of fraud specific training.
• Desirable - working knowledge of tools such as Google Workspace, Jira, and Looker.