General Manager B&I

Contract: Permanent
Salary: Up to £55,000 per annum

A fabulous B&I location in London for an American global commercial real estate services firm. Catering for approximately 100 people daily to start. We currently offer a high-end hospitality service only. This location operates Monday to Friday. Additional benefits of this location include great transport links.

We are looking for a talented General Manager to lead the team at one of our fantastic locations in London.

You will have previous experience of working as a General Manager at a B&I Head Office contract.

The ideal candidate will need to be quirky, trendy, and have a really bubbly friendly personality.

Key responsibilities:

• Manage a team providing breakfast, lunch, retail, grab & go & hospitality.
• Ensure company bookwork is completed accurately and on time.
• Develop each area of the catering offer in line with client expectations, budgetary constraints, and agreed offer development plans.
• Be responsible for the day-to-day operations of all catering facilities throughout the year, working in line with the requirements of the business.
• Provide excellent food and customer service and respond quickly and proactively to customer needs.
• Develop the food offer in line with current market trends and to the standards outlined in the Thomas Franks company values.
• Ensure age-appropriate food is available in all locations throughout the dining period, ensuring all special dietary requirements of pupils are adhered to at all times.
• Hold regular team meetings.
• Train and develop the team.
• Prepare month-end accounts and reports for our client.
• Complete monthly audits.
• Ensure company food standards are adhered to and wastage controlled.
• Ensure all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

You will have the following skills:

• A genuine interest in food & excellent customer service skills.
• Excellent client relationship skills.
• An all-round team player and leader.
• An organised Manager with attention to detail.
• Sound financial understanding.
• Multi-location Management - a current group manager.
• Experience within high-end B&I or independent education contract catering (hotel experience is a plus).

Benefits:

• Wider wallet scheme (discounts at major retailers, restaurants, gyms, etc).
• Free meals on duty.
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity, and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well-established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us:

Thomas Franks is a founder-led, fresh food catering business with a focus on excellence and service delivered with individuality, passion, and style. We are unique in our approach, and our clients and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks:

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion. We invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.