Ground Operations Officer

Passionate about aviation and logistics?

Join our team as a Ground Operations Officer and play a crucial role in ensuring smooth and efficient cargo operations. ️

About us

Challenge Airlines (BE) S.A. is an airline based in Liege Airport (LGG) with a Belgian AOC. The airline operates daily scheduled cargo flights and charter services carrying nonstandard goods and general cargo internationally. Challenge Airlines (BE) is part of a Global airline group that carries approximately 400,000 tons of cargo annually. The Group is in rapid growth and is looking for great & talented people with possibility to within evolve the company.

Job Purpose

The Ground Operations Officer is responsible for ensuring the safe, efficient, and timely handling of cargo operations on the ground. This role involves coordinating airport providers, liaising with internal and external stakeholders, and ensuring compliance with regulatory requirements while optimizing ground operations to meet operational and safety standards. Additionally, the Ground Operations Officer plays a key role in supporting the daily operation flow of the Ground Operations Department. Working in a worldwide all-cargo airline means evolving in an ever-changing environment that brings new challenges every day.

Your responsibilities

Planning and administration:

• The GOps Officer is vital to ensure proper planning of Ground Operations Personnel flying across our network.
• Supporting the NP Ground Operations in administrative duties will be an aspect of the daily activity as well.
• Monitor Loadmaster schedules to optimize productivity and adherence to legal regulations

Operations Coordination & Follow-Up:

• Process the daily reports and communication flow to identify possible incidents or operational issues and indicate them to management.
• In setting up new destinations and/or charters the GOps Officer will play an active role in setting up the operations, bringing all stakeholders together and ensuring proper and clear communication channels

Reporting and Statistics:

• Take ownership of generating reports and declarations to airports and authorities across the network.
• Preparing and analyzing On Time Performance data, KPI's and statistics are part of the responsibilities

Safety Management:

Support the NP Ground Operations in the safety management of the Department.

Tasks will include:

• Managing Ground Ops related safety incidents in the internal Safety & Quality Management system.
• Liaising with our service providers to handle and close occurrence reports with improving the safety of our operations as a mission

Records

• Management of all training and Ground Operations records
• Coordination and distribution of updates of department documents across all service providers worldwide

Your profile

• Bachelor or equivalent degree in relevant subjects
• A passion for and experience in the aviation industry is an asset
• Open-minded, willing to learn and adapt to a challenging operational environment.
• You are organized and work in a structured way, you can work both independently and in a team
• You know your way around a computer/digital environment, and you have knowledge of MS Office
• Excellent communication skills.
• Your English is fluent, knowledge of French and/or Dutch are a plus
• Travel and/or work outside of business hours may occasionally be required

What we offer

• An attractive salary package in line with your experience including extra-legal benefits (meal vouchers, health insurance, bonus, 13th month )
• A dynamic work environment where there are opportunities to evolve
• A permanent contract