Groups & Events Planning Executive

100 Queen's Gate Hotel, a luxury establishment in the heart of London, is renowned for its rich history and exceptional service. Our commitment to providing an unparalleled guest experience extends to maintaining our facilities to the highest standards.

The Role

As Group and Events Planning Executive, you will be responsible for the seamless coordination and execution of a variety of high-end events, including leisure and corporate group stays, meetings, banquets, and private functions. Working closely with clients, you will ensure their visions are brought to life while upholding the highest levels of service and professionalism.

You will also - but not be limited to:

• Meeting with clients to understand event objectives, budgets, and requirements

• Building and maintaining strong client relationships to ensure loyalty and repeat business

• Planning, coordinating, and executing all aspects of group and event logistics from contract to delivery

• Acting as the main point of contact for clients before and during events, ensuring all requirements are met

• Liaising with the central bookings team and operational departments to guarantee smooth event delivery

• Overseeing rooming list input, event set-ups, and all on-site arrangements including AV and catering

• Conducting meet-and-greet duties on event days and managing any issues that arise

• Following up post-event to gather feedback and discuss future opportunities

• Supporting sales through sharing leads and participating in hotel promotional activities

• Preparing and sharing detailed function sheets to ensure smooth communication across departments

The Person

An ideal candidate for the role of Group and Events Planning Executive is a proactive and passionate individual who thrives on creating memorable experiences. With an exceptional eye for detail, you will bring events to life through strong planning, outstanding communication, and the ability to multitask under pressure-all with a genuine smile.

You will also demonstrate:

• A client-focused approach with excellent interpersonal skills

• Strong verbal and written communication abilities

• The ability to plan, prioritise, and multitask in a fast-paced environment

• Flexibility and adaptability in line with business needs

• A team-player mindset with an independent work ethic

• A positive, solutions-driven attitude

• Minimum 2 years' experience in event planning within the hospitality industry (desirable)

• Knowledge of PMS systems such as OnQ / Opera and Delphi S&C (desirable)

The Hotel

Situated in the heart of the Royal Borough of Kensington and Chelsea, with 228 bedrooms, including 11 suites, this period building has been beautifully restored to its former glory in a luxurious design to offer the ultimate in relaxation.

The hotel's rooms and suites exude elegance. Guests can enjoy a traditional Afternoon Tea in Botanica, with its sophisticated atrium setting, or unwind with a late-night drink in our cocktail bar, ESQ.

Why join the 100 Queen's Gate Team?

Benefits and Perks

• Health & Wellbeing Cash Plan
• Go Hilton - Discount program for you, your friends & family to stay in over 7,200 Hilton portfolio of hotels around the world starting from £40 a night
• Life Assurance Scheme
• Pension Scheme
• Complimentary meals on duty
• Opportunities for internal career progression
• Dry cleaning and uniform laundering on duty
• Professional training and development opportunities
• Paid birthday day off
• Employee recognition programmes to celebrate your achievements
• Refer a Friend incentive
• MyCrimson Rewards - Cashback and discount platform for online and in-store shopping

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or obtain permits to work in the UK prior to application. Candidates will be required to provide documented evidence of eligibility as part of the recruitment process.

Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.