Guest Service Assistant - Food & Beverage - Tiverton, Devon

Guest Service Assistant - Food & Beverage - Tiverton, Devon

Job Type: Zero Hours Contract

The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. Guest Service Assistant Food & Beverage will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering that exceptional customer service and creating memorable experiences.

An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands-on role for someone who is flexible and enjoy 's the variety of restaurant, bar and events.

The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience, we will help you develop and grow your skills and knowledge to grow in your career.

The role of Guest Service Assistant Food & Beverage will report to the Food & Beverage Manager and is ideal for someone who has strong demonstratable experience in customer service and a great attitude and willing to learn.

Job Overview:

As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere.

Experience & Qualifications

• Strong communication and organisational skills and professional manner.
• Evidential attention to detail.
• Ideally experience working in a Food & Beverage environment.

Benefits:

• Discounted accommodation (£30 per room per night) in other hotels within crest the group
• 50% off Food & Beverage in other Hotels within the Crest group
• Uniform
• Meal on Duty
• Training in house
• Hospitality Rewards Membership
• Company events (BBQ / Christmas Party)
• Long service award
• Shining Star of the quarter recognition