Guidewire PolicyCenter and Digital Technical Engineering Lead Stratford-upon-Avon

Guidewire PolicyCenter and Digital Technical Engineering Lead

Region: Midlands

Contract type: Permanent

Reference number: ITDI01425

Working pattern: Full-time

About the role

As a hands-on, forward-thinking Technical Engineering Lead within the NFU Mutual Guidewire Centre of Excellence, you'll drive excellence across our Digital and PolicyCenter platforms. With the opportunity to shape best practice and mentor growing talent, you'll play a critical part in our evolving Guidewire ecosystem, with a strong focus on React and front-end digital services.

As the Technical Engineering Lead, you'll take a senior leadership role across our digital-facing Guidewire platforms, including CustomerEngage and PolicyCenter. Responsible for championing high standards in coding, architecture, quality, and performance you'll work across multiple Scrum teams as a floating subject matter expert. To ensure solutions align with both immediate delivery needs and long-term strategic goals, you'll offer hands-on support, drive consistency, and provide valuable oversight.

A key part of this role is to mentor engineers across all experience levels. Whether you're guiding new graduates or offering technical direction to senior developers, you'll help engineers grow in role and deliver high-quality work. You'll also work closely with technical and non-technical stakeholders across the business, presenting complex technical concepts clearly, to influence decisions and align priorities.

Playing a central role in upholding out-of-the-box Guidewire development principles. Involvement in major programmes will see you contribute to scalable, sustainable delivery by ensuring our Guidewire components are optimised for flexibility, reuse, and long-term efficiency.

This role offers hybrid working and office-based working from our Tiddington Head Office, just outside Stratford-Upon-Avon. To help you give your best in the office and at home, we're open to discussing what this might look like for you.

About you

You thrive on clear, confident communication and confidently engage with stakeholders at all levels. You build trust quickly, and influence decision-making through insight and storytelling. You instinctively act as a trusted advisor and readily translate complex ideas into compelling narratives that drive action and deliver real impact.

Essential skills and experience

• Extensive development experience with Guidewire PolicyCenter, CustomerEngage and Jutro framework
• Strong technical leadership in an Agile software development environment
• Ability to influence technical direction and articulate complex ideas clearly to varied audiences
• Comfortable working across multiple Scrum teams as a technical mentor and quality gatekeeper
• Solid understanding of Guidewire principles and out-of-the-box functionality
• Guidewire ACE certification or equivalent demonstrable experience
• Experience with SaaS-based Guidewire deployments
• Exposure to DevOps tools and CI/CD practices
• Experience with nodejs

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary £75,000 - £80,000 per annum (depending on experience)
• Annual bonus (up to 25% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Private medical insurance + options to add family members
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership - subject to T&Cs
• Health and wellbeing plan- cashback for dentist, opticians, physio and more
• Employee Volunteering - volunteering in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual

We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us.

We pride ourselves on being "a great place to work" and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of 'Best midsize employers to grow your career in the UK', the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we've grown to become a UK-wide organisation, turning over £1 billion annually. Yet success hasn't gone to our heads. We're proud to remain completely customer focused, down-to-earth and committed to the rural communities we've grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we've been in business for over 110 years, we have big ambitions for the future. And that's why we're looking for talented people to join our growing organisation. Talented people like you.