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Head of Business Development

Posted 9 days 16 hours ago by Silverdoor

Permanent

Not Specified

Temporary Jobs

Not Specified, United Kingdom

Job Description

To develop and lead an industry best in class Business Development division with regional BDMs. Ensuring optimum performance from each member in order to achieve and surpass targets.

To develop a global business strategy that is aligned with the company's business plan
To build a global business development function with presence in all locations where SilverDoor has a physical presence/office. Currently the UK, Spain, USA, UAE, India and Singapore but expected to grow over time
To ensure that the business development strategy covers our core sources of business; client direct, TMC & RMC
To have a deep understanding of SilverDoor's income generating model to be able to successfully negotiate commercial terms with clients
To produce an analysis of client requirements and build tailored solutions. Taking the lead on complex commercial proposals and technology integrations
To personally handle the most strategic leads, while ensuring that the team are well supported to enable the development of smaller opportunities
To ensure that team have identified all key prospects and that these are shared appropriately across the team
To collaborate closely with the Bid Manager and assembled RFP team to complete formal tenders. Take a leading role in presentations and contract negotiation with all major prospects
To identify and pursue new revenue streams e.g. groups and events, conventions and referrals (e.g. referrals from the supply chain)

To provide feedback on industry trends and developments and work closely with the Marketing team to continually develop and communicate SilverDoor's USPs

To maintain a deep awareness of key competitor activity in order to ensure that the group brands maintain a competitive edge in their respective markets
To be responsible for ensuring the highest levels of customer service are delivered by the team
To ensure that we have an ethical and consultative approach to business development
To mentor and develop members of the Business Development team
To ensure that the Business Development team follow a well-documented approach to handing over clients to the Account Management team
To assist in setting a challenging target each year in collaboration with the CFO, CCO and VP Pricing & Revenue
To regularly review the business development function performance with the CCO and Group CEO

Direct Corporate Clients:

To focus on developing direct buyer relationships as the first priority to ensure that SilverDoor's position is protected
To work with stakeholders across the business to ensure that all spend is captured, be it directly, or via third parties. Particular focus on Travel and Global Mobility / HR functions

TMCs:

To work closely with incumbent TMCs when selling to new corporate prospects and subsequently implementing those prospects
To maintain strong relationships with TMC supply chain, technology & leadership teams to leverage when creating client solutions
To position SilverDoor, and the SilverDoor API as the supplier & technology of choice
To develop commercial proposals and sign new TMCs
To replace SilverDoor competitors where they are the incumbent
To work towards a majority of BTN's annual Top 50 TMC list working with SilverDoor

RMCs:

Working closely with incumbent RMCs when selling to new prospects and subsequently implementing those prospects
Maintaining strong relationships with supply chain and technology teams to leverage when creating client solutions
Positioning SilverDoor as the supplier & technology of choice for general usage
Developing commercial proposals and signing new RMCs
Replacing SilverDoor competitors where there are the incumbent

External Profile:

To be an ambassador for the company at all relevant buyer focused events: ITM, GBTA, FEM, WERC etc
To join selected working parties and boards where there is the opportunity to work closely with buyers
To speak at relevant buyer focused events where there's the opportunity to demonstrate SilverDoor's thought leadership

Supply Chain:

To develop and implement a supply chain advocacy strategy, including a way of recognising partners that support our business development efforts.

Requirements:

Experience:

5+ years new business development experience in the Travel Management and/or Global Mobility sectors
Knowledge of the hotel, serviced apartment/temporary housing sector
Management of teams across geography
Experience of regular business travel as this role includes significant travel

Skills:

Self-motivated
Results driven
Leads by example
Great organisational skills
Confident, with strong communication skills
Excellent verbal and written English
Deep understanding of business travel technologies
Ability to work under pressure and to deadlines
Commercially aware
Analytical
Flexible, open to new ideas and willingness to adopt change
Project management
Problem solving

Apply now for the chance to join a unique team with a culture unlike any other!

We are the world's leading provider of corporate serviced apartments. Working directly with over 3,000 property operators, we provide our clients and customers with the largest collection of serviced apartments in the world with over 1 million serviced apartments in 126 countries. We pride ourselves on the personal and friendly service we deliver which sets us apart from the competition and ensures our clients return to us time after time.

As a company we operate across seven offices in London, Lancaster, Madrid, Denver, Singapore, Dubai and Hyderabad and place great value on each member of our team, referred to affectionately as our SilverDoorians. We make sure our people are rewarded for their hard work and look forward to coming to work each day.

Our offices are primed to engender a team atmosphere, with breakout spaces provided for you to enjoy time with your colleagues. In addition to a fantastic work environment, you can look forward to a vibrant social scene outside the workplace with events, parties and activities held year round for everyone to enjoy - including the famous SilverDoor Christmas Party: a lavish celebration held at a top venue!

Other benefits that you will receive working for us are: