Head of Client Housing Technical Services

As the Head of Client Housing Technical Services, you will lead a team of asset management and client surveyors, providing strategic oversight of the clients housing stock. You will play a critical role in ensuring the effective management of housing repairs, capital investment, and asset management services, working closely with the Housing Operations team to deliver top-tier services to tenants and leaseholders.

Your expertise will ensure that the client meets all housing compliance requirements, including building regulations, gas and fire safety, asbestos management, and water safety. You will also be instrumental in preparing the Council for inspections by the Housing Regulator and ensuring adherence to Housing Consumer Standards.

• Lead the Client Housing Technical Services team in delivering the Housing Asset Management Plan, stock condition surveys, and capital investment programs.
• Ensure the Housing Operations Team meets all compliance requirements, including health and safety regulations.
• Oversee the development and monitoring of key performance indicators (KPIs) to drive service efficiency.
• Work collaboratively with finance teams to manage the HRA Business Plan, ensuring financial sustainability and compliance.
• Provide technical leadership, strategic advice, and professional guidance on housing asset management.
• Act as the Council's principal contact for the Housing Regulator and ensure full compliance with regulatory and statutory requirements.
• Drive innovation and service improvements through strategic planning and stakeholder engagement.
• Manage formal responses to queries from MPs, Council Members, and the public within set deadlines.

To be successful in this role, you will need:

• Extensive leadership experience in housing technical services, preferably within a local authority.
• Professional qualification as a Chartered Surveyor and membership of RICS.
• A strong understanding of the HRA Business Plan process, housing compliance, and asset management strategies.