Head of Digital Experience (Volunteer Role)

Head of Digital Experience

Your Pride In London

Year after year, London's Pride celebrations bring people together in amazing ways. The connections and community we build lay the groundwork for a brighter, more inclusive future. Now's your opportunity to play a meaningful part as a Pride in London volunteer.

Pride in London is embracing a renewed sense of purpose that resonates with everyone. We stand as a beacon to highlight ongoing challenges within the LGBTQ+ community, even amidst progress. Our roots intertwine the protest origins of Pride with the spirit of celebration Our guiding values - Visibility, Unity, and Equality - drive every step we take.

Our incredible team is a blend of passionate staff and volunteers who champion diversity, inclusivity, and understanding. We hail from diverse walks of life, forming a vibrant community of change-makers. Our ultimate goal? To amplify awareness of LGBTQ+ matters and advocate for the rights that ensure equal lives for all.

With a diverse and dedicated year-round team of around 150 volunteers, we orchestrate Pride in London, the incredible event that unites us all. Your unique voice can contribute to the symphony!

Your role

We're seeking an experienced digital leader to transform and manage Pride in London's web presence. This strategic role oversees our complete website redevelopment, leading a multi-disciplinary team of UI designers, Webflow developers, and content managers. You'll drive our transition to a new technology stack while ensuring our digital platform effectively serves our diverse LGBTQ+ community.

Key Responsibilities:

• Lead and manage a team of volunteers across UI design, Webflow development, and content management

• Oversee the migration from current platform to new technology stack (Webflow and Contentful)

• Define and implement website strategy, ensuring alignment with Pride in London's mission

• Drive technical decision-making and establish development standards

• Manage project timelines, resource allocation, and delivery schedules

• Ensure website accessibility and compliance with WCAG guidelines

• Coordinate with cross-functional teams to gather requirements and deliver solutions

• Establish quality assurance processes and performance metrics

• Build and maintain relationships with technology partners and vendors

• Manage digital platform budget and resources

What You'll Bring:

• Proven experience leading digital transformations and website development projects

• Strong technical understanding of modern web technologies, particularly Webflow and CMS platforms

• Team leadership experience, preferably in volunteer or mixed environments

• Project management skills with ability to coordinate multiple workstreams

• Understanding of UI/UX best practices and web accessibility standards

• Strong stakeholder management and communication skills

• Experience with agile methodologies

• Understanding of LGBTQ+ community needs and inclusion principles

Role Details:

This is a volunteer Role, overseeing a team of web developers and content editors, reporting into the Deputy Directors of Communications

What you'll get from Pride In London:

• Be Yourself, No Masks!

• Friendly Induction, Year-round Training

• Lead on Board Level

• New Professional Experience

• Expand Network

• Connect with Volunteers

• Commitment to celebrating diversity and promoting inclusivity

Diversity & Inclusion

Our volunteer team is more than amazing - they inspire great ideas, generate needed sponsorship, drive forward our operational plans, lead our comms and help make Pride in London a fantastic place to volunteer.

We endeavour to attract and recruit a diverse mix of volunteers who are representative of the diversity in our LGBT+ communities which gives us a great opportunity to have access to a broad range of ideas and allows us to deliver an inclusive event that you expect from Pride in London.