Head of Health Services

Are you passionate about transforming lives and shaping the future of healthcare for people affected by Crohn's and Colitis? We are searching for a dedicated individual to lead the Crohn's & Colitis UK programmes; working with healthcare professionals and health services to improve the quality and standards of care for people affected by Crohn's and Colitis across the UK.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn's or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn's & Colitis UK funds research, provides award-winning information and support and raises vital awareness by increasing the public's understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025 will help to make a real difference to every supporter's journey with us. If this excites you - join us!

Starting between £60,000 to £65,000 per annum depending on experience

Permanent: Full-Time

Place of work: Hybrid, you will be required to attend meetings in Hatfield/London twice a month, as well as two Directorate days each year. In addition, the charity meets four times annually for All Staff Together Days.

As a member of the Senior Executive Team you'll be responsible for translating the strategic direction of the charity into tactical plans for healthcare professional support and quality improvement to achieve the charity's strategic objectives. Working closely with the Director of Services and Evidence and our CEO, your remit will be leading on the delivery of the healthcare professional support and care improvement programmes, and managing and guiding our Healthcare Professionals Services teams to achieve Crohn's and Colitis UK's aims and objectives.

You'll have acquired a high level of experience of delivering healthcare professional support services, education and engagement programmes and a good knowledge of working in UK health services (or in a health or medical charity). You'll have proven ability to lead and manage teams in a healthcare professional services environment and be adept at engaging and influencing a diverse range of senior stakeholders.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

• 25 days' annual leave plus bank holidays, increasing one day per year up to 30 days
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Interest-free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Catherine Winsor (Director of Services and Evidence) on:

Please submit a CV and supporting statement outlining why you'd like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you'll need to refer to the Recruitment Pack found on our website.

Please email your CV & Supporting Statement to:

Interviews will be taking place remotely on the following dates:

First stage interviews: week commencing 24 March 2025

Second stage interviews: week commencing 31 March 2025

Please note: no applications will move forward within the recruiting process without a supporting statement.

We are an inclusive employer and offer equal opportunities to all regardless of an individual's age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales