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Head of Marketing Techology

Posted 14 days 16 hours ago by Proton

Permanent
Not Specified
Marketing & PR Jobs
London, United Kingdom
Job Description

Join Proton and build a better internet where privacy is the default

Proton is one of Europe's fastest growing scale-ups, serving more than 100 million users around the world. Since the launch of our first service - Proton Mail - in 2014 by scientists who met at CERN, Proton now provides an ecosystem of well-known services such as Proton VPN, Proton Drive (encrypted file storage), Proton Pass (encrypted password manager) and much more.

Our mission is to build a more ethical and responsible alternative to Big Tech services, with a focus on end-to-end encryption, privacy, open-source and ease-of-use. Our user-first approach has helped Proton grow organically to serve millions of consumers and businesses around the world, with users from organisations including The Guardian, The New York Times and the UN. Proton does not have venture capital investors, is profitable and self-sufficient, and today has over 500 employees representing over 50 nationalities. We're headquartered in Geneva, Switzerland, with additional offices in Zurich, London, Paris, Barcelona, Taipei, Skopje, Vilnius and Prague.

As one of Europe's fastest-growing companies, we offer the chance to tackle complex challenges, influence millions and shape a more equitable internet. We want to create more than just one of the world's most impactful tech companies: we want to create a new internet that serves the interests of all people. We need you, your voice, your ideas and your ambition to make it happen.

Role overview

As an experienced marketing technology leader, you'll be responsible for the planning, scoping, evaluation, implementation, development, enhancement and maintenance of all our marketing tech, including data, attribution, CRM, marketing automation, advertising, social, partnerships, brand, content platforms and more. With your extensive industry knowledge and technical skills, you'll work with all growth teams and be the MarTech subject-matter specialist. Your objective will be to build our internal MarTech solutions, while maintaining the strictest privacy and security requirements.

If you're a self-starter driven by results and thrive in a fast-paced environment, this is a great opportunity to play a pivotal role in a fast-growing company. You'll have a concrete impact on the future of the business as a whole.

What you'll do
  • Research, plan, scope, evaluate and implement our MarTech stack
  • Project-manage the implementation, and in some cases the development, of ad-hoc in-house systems and set-ups
  • Own MarTech maintenance, including updates, enhancements, security and privacy of the systems
  • Train the marketing teams on how to use the new platforms and ensure everyone is making the most out of these systems
  • Help teams identify where technology can improve user experience and increase efficiency/effectiveness
  • Act as the point of contact between Growth, Marketing and Engineering teams to translate requirements into project plans and detailed specs
What you'll bring
  • Extensive years of experience as a MarTech manager or consultant in SaaS, e-commerce or digital-first companies
  • Proven track record of managing MarTech teams, vendors and industry best practices, including open source and on-prem solutions
  • Proven experience researching, evaluating and implementing MarTech solutions across multiple channels, including data, attribution, CRM, marketing automation, advertising, social, partnerships, brand and content
  • Solid experience building relationships, managing vendors and negotiating deals
  • Understanding of our privacy constraints and how to deliver in this challenging environment
  • Independence, self-motivation and proactivity, with strong attention to detail, excellent written/spoken English and the ability to masterfully communicate throughout the organisation
  • Solid technical understanding, with the capacity to translate business goals into specific, detailed project plans that engineering teams can execute
  • Strong project and program management skills, with the ability to thrive in a high-growth, fast-paced start-up/scale-up environment, setting objectives and prioritising activities based on impact

What we offer

  • Technology: we provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals
  • Learning & Development: we are committed to your professional growth - Proton offers various learning opportunities, including training programs, conferences/events and continual learning
  • Employee Benefits: comprehensive health insurance plans, competitive retirement savings options, generous vacation/leave policies and wellness programs
  • Stock Options: at Proton, we are all owners of the company and you get stock options when you join us
  • In-Person Collaboration: collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje and Taipei - you can enjoy working from home for up to 30% of the time, while enjoying great company culture during our three core days in the office (depending on the role, fully remote positions may also be available)
  • Food: lunch and snacks are provided by Proton every day at our offices
  • Transport: we'll always support our employees with transport costs through subsidising public transport, bike allowances or parking spaces based on your office location
  • Flexible Working: you can define your own working hours as long as it works with team meetings
  • Work that Matters: Proton is a community-first organisation, started with the support of a crowdfunding campaign and built with community input - to this day, Proton's only source of revenue is user subscriptions: over 100 million people trust and support Proton, and we put our users and community first in everything we do

Our commitment to diversity and inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability or socio-economic background feel valued and empowered. We strive to create equal opportunities, promote open dialogue and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

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