Head of Medical Services

Location: North Wales, Colwyn Bay Alexandra House

Hours: Full-time, 37 hours per week, Monday-Friday

Contract: Permanent

Salary: £58,500 - £64,500

As the Head of Medical Services, you will lead and oversee the strategic management of Occupational Health and Wellbeing Services. Reporting to the Head of People & Organisational Development, you will provide expert advice and direction on clinical governance and medical issues, working closely with the Medical Advisor.

• Chair and participate in local, regional, and national meetings, including the Clinical Governance Board.
• Provide clinical guidance, triage cases, and manage workload allocation within the department.
• Implement new case management systems and ensure compliance with departmental policies and clinical governance.
• Lead and manage the Medical Services teams, overseeing recruitment, retention, and compliance with regulatory standards.
• Liaise with senior managers in Health Boards.
• Manage budgets, contracts, and outsourced services within Medical Services.
• Drive the Welfare and Wellbeing Agenda, including critical incident debriefing and peer support initiatives.

• Registered General Nurse with a specialist qualification in Occupational Health, OHND, or equivalent.
• Extensive experience in Occupational Health or a similar environment, including managing health surveillance and promotion programs.
• Proven leadership experience, with the ability to effect change and manage performance.
• Strong IT skills, including Microsoft Office suite.
• Excellent communication and negotiation skills, capable of influencing stakeholders at all levels.
• Ability to work autonomously, make evidence-based decisions, and manage competing priorities effectively.
• Willingness to travel within the force area.

If you want to apply for this role, please submit your CV and a cover letter to or call for more information.