Head of Sales (Operations)

This is a rare and exciting chance to be part of the Reboot Team!

At Reboot, we do not often hire for Head of Departments externally and when we do, it's because we're looking for someone exceptional, with fresh ideas. If you've been waiting for an opportunity to work with a team that pushes boundaries, drives results, and rewards innovation, this is it!

Reboot is a leading search marketing agency that delivers cutting-edge strategies across SEO, digital PR, Content, and Paid Media. We work with brands of all sizes, from e-commerce giants to global financial services, producing measurable impact across industries like travel, B2B, iGaming, and more.

Our fast-growing, award-winning team enjoys perks designed to support work-life balance, including fully remote work, a 4-day working week with Fridays off, and the flexibility to work from abroad. Yes, we've won many awards for our culture!

As we continue to scale, we are seeking an experienced, results-driven Head of Sales Operations to support our Growth Director in accelerating business expansion and enhancing our sales strategies.

As Head of Sales Operations, you will be responsible for developing and executing a structured outbound sales strategy that exceeds annual sales targets while ensuring the sales pipeline is scalable, predictable, and high-performing. You will refine outbound sales tactics, improve our internal processes, and set structured outbound targets to drive client acquisition.

This role is ideal for a proactive sales leader who thrives on setting and achieving ambitious targets, optimising sales processes, and leading a team to exceed commercial goals.

Identify and explore new business opportunities through outbound sales, also supporting the Growth Director across partnerships, industry events, referrals and affiliate programs.

Develop a structured outbound sales strategy, setting funnel targets to drive consistent and scalable lead generation and client acquisition.

Own and refine the agency's sales pipeline, ensuring a robust forecasting approach that enables the team to meet and exceed annual revenue targets.

Work with the Growth Director to improve pitch win rates by refining proposal processes, sales messaging, and ICP alignment to increase conversion success.

Leverage data and CRM insights to optimise targeting and sales performance, ensuring we attract high-value clients and increase deal sizes.

Collaborate with the Growth Director to set and implement sales targets, KPIs, and commission plans that drive accountability and performance.

Own and manage HubSpot as the central CRM, ensuring the entire sales pipeline is accurately tracked, automated, and optimised.

Develop and implement structured lead tracking systems, ensuring visibility across outbound, inbound, and referral sales channels.

Automate sales workflows within HubSpot, improving efficiency across lead nurturing, follow-ups, and pipeline forecasting.

Establish clear performance metrics for pipeline health, ensuring regular reporting on lead conversion rates, win/loss analysis, and revenue forecasting.

Prepare and deliver regular sales performance reports, ensuring insights on pipeline health, forecasted revenue, and lead conversion rates are shared with senior leadership.

Develop and implement data-driven metrics to measure the effectiveness of sales and marketing efforts, using insights to refine strategies.

Assess the impact of marketing campaigns on lead generation and conversion rates, ensuring continuous optimisation of sales outreach efforts.

Working closely with the Growth Director and Operations Director, you will build a scalable 'growth machine' that ensures consistent, high-quality lead generation and conversion. You will mentor and develop the Growth team, embedding best-in-class sales practices, pipeline management, and outreach strategies to maximise success.

Develop, mentor, and inspire the Growth team, ensuring continuous professional development and high sales performance.

Manage talent and performance within the sales team, including talent spotting, succession planning, and future-proofing the team structure.

Run regular sales training, coaching sessions, and performance reviews, embedding best-in-class sales outreach and negotiation skills.

Work closely with the Operations Director to ensure sales processes, automation, and workflows are scalable and fully optimised for efficiency.

Partner with the Marketing team to align sales and marketing initiatives, ensuring lead generation strategies are targeted and measurable.

Support industry presence at key events, roundtables, and conferences, identifying opportunities for brand positioning and high-value networking.

You'll thrive in this role if you have:

Proven experience in sales leadership within a digital marketing agency (SEO, PPC, Digital PR, or similar).

Track record of exceeding annual revenue targets, with expertise in pipeline management and CRM (HubSpot preferred).

Strong commercial acumen, with experience in sales forecasting, budgeting, and revenue planning.

Strategic sales mindset, with the ability to refine messaging, tailor proposals, and improve win rates.

Ability to mentor, coach, and develop a high-performing sales team, fostering a results-driven culture.

Excellent communication and negotiation skills, with the ability to engage senior stakeholders and potential clients.

Strong analytical skills, using data to refine sales strategy and drive continuous performance improvement.

Solid base salary + uncapped commission. Rewarding high performance.
4-day work week (full-time pay!). Work smarter, not longer.
Fully remote role (UK-based). Work from wherever suits you best.
Clear voice as senior leader. Drive real impact and grow with us.
Ongoing training and development. We invest in your growth and success.

Send your CV, cover letter and any other supporting material to - addressed to Zoë Blogg.

We will shortlist, discuss with you and end with an interview that includes a task.

• Experience leading an effective team
• Excellent communication and presentation skills
• Ability to think 'outside-the-box'
• Proficient in Microsoft Office/Excel
• Excellent writing and organisational skills
• Proactive with the ability to multi-task

• Flexible Working Hours
• Company Pension
• Bonus
• 4-day Week (Fridays Off!)
• Remote Work
• Health Care Cash Plan
• Nomad Working Policy
• Commission scheme

Position Overview

Job Type: Full-Time
Salary: £65000 per annum
Required Experience: New Business
Location: Remote - UK based