Head of Service Delivery Installation Management - Smart Meters

Head of Service Delivery Installation Management - Smart Meters

Job Type: Contract/Temporary

Location: Winchester, Hampshire

Job Ref: BBBH18

Date Added: February 17th, 2025

Consultant: Henry Wilson

Compensation: Up to 700pd Inside IR35

Contract Duration: 3 Month Contract initially

Work Schedule: Once a week in Warrington, some travel to Winchester

We are seeking a highly experienced Head of Service Delivery Installation Management to work within a large UK Telecoms company, delivering a large-scale Smart Meter programme.

Key Responsibilities:

• Collaborate with other Heads across the operations and Technical delivery teams, working with the Service excellence team internally and the customer; this role will report into the Director of Sites.
• Lead and manage an internal team and a contract partner installations team to deliver customers' smart meter installation plans on time, within budget, and to quality and safety standards.
• Oversee the implementation of installation contracts, ensuring that all parties meet their obligations within the stipulated timelines.
• Monitor ongoing performance and ensure compliance with terms, including deliverables, payment schedules, and service levels.
• Maintain records of all major contracts and related documentation.
• Identify potential risks associated with installation contracts and proactively develop strategies to mitigate these risks.
• Possess experience in network/infrastructure build and smart metering connectivity.
• Demonstrate proven experience in a senior leadership role overseeing installation teams, with a focus on managing both internal teams and third-party contractors while maintaining a strong customer focus.
• Have experience working within the Smart Metering environment.
• Manage third parties to deliver critical activities.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.