Head of Site Access - Manchester and Bracknell Mix

Head of Site Access - Manchester and Bracknell Mix

Connect44 is a company that truly values its employees and fosters a culture of collaboration and innovation.

Position Overview

Connect 44 are actively hiring for a Site Access Manager to join the team in Manchester.

Job location: United Kingdom, Altrincham, Greater Manchester

Available Positions: 1 position

Job type: Permanent

Job Ref. Number: HSA

Accountable for leadership of the Site Access & Accreditation teams to deliver successful business outcomes against a defined budget and to ensure excellent and consistent service level achieved

Drive and lead team engagement. Create annual objectives and development plans to mature and grow the internal skillsets

Build excellent working relationships with internal and external customers to understand their challenges and translate into successful outcomes, be the POC for tactical customer issues

Support the response and resolution of operational incidents impacting sites as part of the Disaster Recovery team

Drive Continuous Service Improvement activities and identify improvement projects, including customer-specific deliverables and automation opportunities

Collaborate with IT and Transformation teams to implement system, tool, and process changes to drive service improvements and efficiency

Champion data excellence, lead initiatives that deliver excellent data quality through accurate capture and cleanse activities

Coordinate, supervise and report on financial activities and budget creation for the Site Access Service

Interpret complex contract requirements and ensure that these are mapped, reported and delivered

Define the resources, policies, standards, and procedures required to deliver business commitments and operational service

Data trend analysis linked to resource planning and future demand modelling

Cross-collaborate with other functions to ensure that business continuity for Site Access is maintained during change processes