Head of Vendor Management Office

Job Description - Head of Vendor Management Office ()

Job Number:

Head of Vendor Management Office

Location: London, UK

Provide governance and assurance processes to the overall vendor management strategy for GSP with oversight of the most critical and strategic vendors.

Essential Responsibilities

• Design and implement a Vendor Management Governance Framework for AXA XL with new and relevant policies, procedures and committees
• Close collaboration with TPRM and key business owners such as GT, IDA and HR
• Responsible for E2E relationship monitoring and reporting across the global business and functions
• Act as the escalation point for vendor performance issues
• Own the framework for vendor relationships periodically
• Provide governance and assurance processes to the overall vendor management programme
• Maintain an operational management framework to ensure commercial and operational processes and activities are joined up across GSP and the business
• Review and identify improvements in all process touch-points, from onboarding to payment
• Ensure critical vendors are segmented, review segmentations periodically, and proactively manage vendors according to criticality
• Ensure post-contract delivery into the business, ensuring commercial and operational contract management activities are embedded within the business
• Working with the Category Leads and Third-Party Risk Management, implement a strategy for identifying alternative vendors to support forced or surprise exit plans
• Review changes in services from vendors to flag changes in materiality, tiering and concentration
• Manage and maintain critical vendor information on concentration risk
• Harmonise the information across the business on critical and significant suppliers and playback vendor performance into the business to inform and support business strategies
• Identify and promote vendor-related improvement themes and actions for AXA XL
• Full alignment with Finance to track service costs and credits where appropriate

You will report to Chief Procurement and Sourcing Officer.

Required Skills and Abilities

• Highly knowledgeable in supplier relationship management (SRM)
• Highly experienced in driving Procurement improvement programmes across supply chain
• Experience in implementing and maintaining a governance framework in a highly regulated industry

Desired Skills and Abilities

• Leadership and people management skills to lead cross-functional teams
• Excellent stakeholder management skills to foster collaboration with internal and external parties
• Strategic thinking and problem solving
• Analytical capabilities to drive data-informed decision making
• Ability to plan and lead multiple complex projects simultaneously, involving advanced project management and people leading skills

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential.

Location

GB-GB-London

Work Locations

GB London 20 Gracechurch Street London EC3V 0BG

Job Field

Management And Business Support

Schedule

Full-time

Job Type

Standard