Hearing Aid Audiologist (Northampton)

NORTHAMPTON, NORTHAMPTONSHIRE, United Kingdom

• Job Category: Hearing Care Professional
• Contract Type: Permanent Contract

We are looking for an Audiologist who is passionate about delivering exceptional service to join one of our most successful stores at Amplifon, located on Northampton High Street.

About the role

You will be working in our Northampton branch alongside a dedicated Sales & Customer Service Advisor, who will help manage your diary, greet customers, and drive business to your door-allowing you to focus on delivering the best patient care.

We can offer you top-of-the-range testing equipment and the latest hearing aids to provide the best clinical service to your patients.

Uncapped monthly and quarterly commission plus a company car or £3,000 car allowance.

You will have the full support of our UK Head Office Marketing team to help bring customers to your branch.

An opportunity to move into an Area Manager position, join the training team, or work for Amplifon in a different country.

4 weeks of training and shadowing our best performers at Amplifon so you can deliver the best care to customers.

Package

• Generous basic salary based on experience, which can increase every year depending on performance.
• Uncapped Commission (monthly and quarterly) with no minimum threshold.
• Company Car OR Car Allowance of £3,000.
• Employee Assistance Program.
• Auto-enrolment pension.
• Employee benefits (discounts, savings, and more).
• Potential to move into training roles, Area Manager positions, or work for Amplifon in a different country.
• Possible relocation assistance of up to £2,000 for candidates willing to relocate.

Responsibilities

• Administering hearing tests, assessing client needs, and informing them of the options available to them.
• Providing an aftercare service in line with the Amplifon aftercare programme.
• Managing the clinic with the support of a Sales & Customer Advisor including staff management.
• Ensuring that the team provides a professional, courteous, and high-quality service.
• Delivering a positive Amplifon customer journey experience that exceeds expectations.
• Act as a role model for Amplifon by developing and maintaining strong relationships with various stakeholders including colleagues, the local community, and other clinicians.

About You

• Registered Hearing Aid Dispenser with the HCPC.
• Exceptional standards of customer care and service.
• Strong analytical and judgement ability.
• Effective communication style.
• Organised and efficient with time.

About Amplifon

As a world-leading private hearing specialist, operating in 26 countries worldwide, we have one focus: our customers' quality of life. Across the UK, our dedicated front and back-office professionals are constantly working together to offer the best and latest innovations in diagnostic testing, fitting, and hearing aid technologies. From hearing care to business support roles, our colleagues are devoted to improving the lives of people with hearing difficulties.

If you share our passion for hearing care, clinical excellence, and superior customer service, and if you want to be part of a close-knit global team that offers world-class training and international opportunities, then we have rewarding careers to challenge and develop your skills at Amplifon.

If this sounds like an exciting opportunity or you would like some more information, then hit apply!