Home Broadband Product Manager Newbury, United Kingdom

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Location: London, The Speechmark + Hybrid
Working hours: Full time 37.5 hours per week - Mon to Fri

Salary: Excellent basic salary plus bonus and Vodafone benefits
12 Month Fixed Term Contract

Hybrid

At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.

What you'll do

Vodafone's share of the Home Broadband and Converged market is rapidly growing by expanding our full fibre footprint, which enables us to bring market innovative, customer orientated propositions that embody our challenger spirit. Working across the full category, and with a specific passion towards fixed customers, our products bring together the best of Vodafone's mobile business and market leading fixed propositions.

The position will entail working as part of the HBB broadband product team, focusing on addressing both new and existing backlog items to align with the commercial and strategic vision of the team. This role necessitates ownership and leadership of product definition and decision-making processes, requiring collaboration and coordination with multiple teams and key stakeholders to deliver successful Home Broadband and Fixed Wireless products. The responsibilities include delivering strategically focused enhancements and developing new functionalities for Vodafone's Broadband services. This will primarily involve collaborating with various teams to ensure the setting, prioritisation, and evaluation of new features to meet customer requirements and support the rapid expansion of home broadband services.

Main responsibilities:

• Defining and prioritising product features, journey improvements and Digital plans
• Ensuring stakeholders understand the compromises and constraints and providing recommendations on priority decisions.
• Manage product user journey design, ensuring a high-quality cross channel user experience.
• Define and oversee future product requirements.
• Oversight of the end-to-end customer experience of all HBB and FWA products and propositions.
• Work with Product team to create and maintain product backlog in line with business values.
• Continuously monitor customer needs, market trends, competitor activity and regulatory changes to ensure the product remains a category leader.
• Introduce new best practices to the product team to ensure the optimal ways of working.
• Work closely with the propositions team on defining new, market leading Digital products and propositions.
• Drive product governance and manage stakeholders.

Who you are

• Experience of working as a Product Manager
• Experience of defining Minimum Viable Products, and making data-orientated decisions
• Understanding of Wholesale and Retail business models, as well as the distinction between network, technical, and commercial products
• Expert understanding of the product development and launch lifecycle
• Good understanding of eCommerce front ends and the interfaces with backend information systems
• Understanding of full fibre broadband
• Excellent knowledge of business process and exception management
• Experience working in a matrix organisation and management of resources across the organisation.
• Excellent communication and stakeholder management skills, supplier management and influencing skills.
• Experience in Agile methodology
• Preferred Certified Scrum Product Owner (CSPO) or SAFe POPM

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please refer to the Accessibility section of our Careers website () for guidance.