Home Turf Lettings Manager

Location: Based in Bath, Bristol, Gloucestershire with some remote working

Contract Type: Permanent

Additional Information

You will have the opportunity to work flexibly between home and DHI offices. As an employee of DHI, you will have access to our Employee Assistance Programme, Cycle Scheme, 26 days annual leave, company pension scheme, charity worker discounts, and monthly reflective practice.

The Role

At an exciting time of growth, we are looking for a Home Turf Lettings Manager to lead our Housing Officer team and to increase Home Turf Lettings' social impact. The role will require you to organise and lead the team, forge relationships with a wide range of stakeholders including tenants, landlords, and contractors, manage operational and financial performance, and deliver the highest possible levels of customer service.

Part of Developing Health & Independence, Home Turf Lettings is a social lettings agency working across Bristol, South Gloucestershire, Bath and North East Somerset, and Gloucestershire, to provide long-term affordable homes for people who are homeless or at risk of homelessness. We have helped hundreds of tenants find quality, affordable accommodation in the private rental sector.

To be successful in this role, you will be inspired by and committed to HTL's mission to reduce homelessness. Experience of operational team management is essential, and qualifications and experience in housing management are desirable.

A Driving Licence with access to a vehicle and willingness to use it for work travel is essential.

About You

At DHI, we highly value transferable skills and life experience. If you have good organisational skills, can manage relationships, solve problems, and are resilient, adaptable, and flexible, then we would love to hear from you. Your background could be from anywhere where you have needed to apply problem-solving and motivational skills. Health and Social Care Leadership, Teaching, ex-armed forces, customer service are all examples of professions where we believe these transferable skills are often found, or you may have lived experience.

Our Values

We are an award-winning charity that challenges social exclusion by supporting people to achieve their potential, and our values underpin this. If you share DHI's values of flexibility, stimulation, self-direction, and zest for life, then we encourage you to apply. We look forward to exploring these with you during the interview process should you be successful at the shortlisting stage.

What We Offer

We offer a variety of training to enable the successful candidate to develop and thrive within this role, including motivational interviewing techniques, professional boundaries, and housing. As an employee of DHI, you will also have access to our Employee Assistance Programme, our Cycle Scheme, 26 days paid annual leave/up to 31 days paid leave (service-related), company pension scheme, and Charity Worker Discounts. You will also have the option to take part in DHI's on-call service, which is paid at an additional £100 per week.

Next Steps

If you'd like to know more about the role, contact: Nik Browne to arrange an informal discussion. Applications will be reviewed and interviews conducted on a rolling basis; vacancies may close before the deadline, so please apply early to avoid disappointment.

All applicants are required to submit a covering letter that should address the following questions in no more than 500 words maximum:

1. State how you meet the requirements within the Person Specification
2. What do our core values mean to you in relation to this role?

We strongly encourage you to complete our Equality & Diversity monitoring form to help us achieve a diverse workforce. The form does not form part of the selection process. Please also tell us where you saw the post advertised.