HR Process Optimisation Program Lead ( Usage of RPA & Virtual assistant)

HR Process Optimisation Program Lead (Usage of RPA & Virtual assistant)

Role Description: We are seeking a highly motivated individual to lead the process optimization program for the People Operations team.

This role requires working closely with the Director People Operations to conceptualize and implement strategies for simplifying and optimizing processes end to end. The selected individual will be responsible for revisiting integrations and configurations, automating new and improved processes using Robotic Process Automation (RPA), virtual assistants, and self-service functionalities.

Key Responsibilities:

• Develop and oversee the execution of a comprehensive process optimization plan for People Operations.

• Collaborate with senior stakeholders to define objectives and ensure alignment with broader People Department goals.

• Identify and simplify complex processes to enhance efficiency and reduce manual interventions.

• Design and implement automated solutions using RPA, virtual assistants, and self-service technologies.

• Continuously monitor and improve process integrations and configurations.

• Ensure thorough documentation and visualization of optimized processes.

• Represent People Operations in operational decisions and HR-related projects.

Key Skills and Experience Required:

• Extensive experience in process optimization (eg, LSS Black Belt or similar), automation, and organizational change programs.

• Strong ability to critically and constructively challenge current processes.

• Strategic mindset with the ability to work cross-functionally and globally.

• Proficiency in management and leadership, including coaching and mentoring.

• Excellent communication skills, particularly in influencing and stakeholder management.

• Expertise in operations management, HR advisory, payroll, and people systems (eg, ServiceNow, Workday).

• Proven ability to drive process improvement and operational efficiency.

Additional Details:

• Location: Amsterdam

• Work Mode: Hybrid (2 days in the office)

• Hours: At least 32 hours/week

• Start Date: ASAP

• Tenure: 9-12 months

Please send your CV or call Toni to discuss further.

We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.

We champion differences in technology recruitment and work with clients who actively wish to diversify their talent force - ALL applicants are welcome to apply.