Human Resources Administrator

Responsible To: Head of Employee Relations

Direct Reports: 0

Key Relationships: Operations Team and Support Services Office, Head Housekeepers

Job Overview:

The HR Administrator provides comprehensive administrative support to the Head of Employee Relations, ensuring the smooth operations of HR functions. This role manages all aspects of HR administration, including maintaining staff records, conducting compliance checks, and preparing reports. As the initial point of contact for the HR department, the HR Administrator facilitates efficient communication and escalates concerns to the appropriate managers when necessary.

This is a remote role on a temporary 6-month contract, requiring strong self-motivation, organisational skills, and the ability to work independently with minimum supervision while maintaining effective communication with the team members and stakeholders.

The role provides an excellent opportunity to gain valuable experience and develop a career in Human Resources.

Job Description

Key Responsibilities

1. Manage and maintain Hotelcare personnel records
2. Administer HR-related documentation, such as contracts of employment
3. Ensure the relevant HR database is up to date, accurate, and complies with legislation
4. Help with audits and ensure HR practices align with internal and external regulations
5. Conduct compliance checks
6. Serve as a point of contact for employees regarding HR-related queries, concerns, and issues
7. Assist with the coordination of training sessions and development programs for employees
8. Supervise welfare checks, risk assessments (young and medical), and investigations for new starters
9. Issue leavers references and confirmation of employment letters
10. Support with TUPE IN hotels' documents
11. Manage the HR inbox and distribute accordingly
12. Provide general administrative support for any ad-hoc tasks and projects

Person Specification

Experience

1. Work experience in an HR Administration role and understanding of HR processes
2. Experience with HR software

Skills and Knowledge

1. Knowledge of HR practices and employment laws
2. Strong administration skills
3. The ability to work as part of a team
4. The ability to work accurately, with attention to detail
5. Familiarity with business software such as Microsoft Office
6. Effective written, verbal, and presentation skills
7. Flexibility and willingness to learn
8. A 'Can Do' attitude
9. Ability to adapt to change with the needs of the organisation
10. Demonstrated HotelCare behaviours of professionalism and people skills
11. Ability to prioritise and multi-task
12. Self-motivated, self-aware, and demonstrates personal accountability
13. Ability to work confidentially and with integrity

Flexibility

1. You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.