ICT Field Engineer - South London (Full Time/Term Time Only)

Job Details: ICT Field Engineer - South London (Full Time/Term Time Only)

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Vacancy Name: ICT Field Engineer - South London (Full Time/Term Time Only)

Vacancy Number: VN1997

Location City: London

Employment Type: Permanent

About us: SBS are one of the UK's leading suppliers of education support services and budgeting software with a portfolio that includes a suite of Finance, MIS and ICT offerings. All our services are managed and delivered by a team that has a wealth of experience and an excellent reputation within the education arena.

About the job: We are looking for an experienced ICT Engineer who has good ICT Deskside Client and Network infrastructure skills, strong customer service and communication skills, and good problem-solving skills, to join our organisation.

Key Accountabilities:

• Attend schools onsite each day and provide cover where required onsite and remotely via the ICT Service Desk.
• Experienced in user and issue resolution of all O365 applications and Google Workspace.
• Participate in IT Projects in all aspects of school networking and security.
• Assess situations quickly and implement a recovery process with either temporary fixes or a more permanent solution to anything from a server or switch failures to floods and internet failure.

About you: If you can demonstrate the following, we'd love to hear from you:

• Proven ability to work with others to deliver and manage a wide range of programmes & projects to meet our customer and third-party objectives.
• Experienced, hands-on engineer with good working knowledge covering small organisations or school networks.
• Confident communicator, both verbally and in writing, particularly with internal business users and external vendors.
• Willingness to undertake an Enhanced DBS and possess a Right to Work in the UK.

What we Offer: As an equal opportunities employer, we celebrate diversity and flexibility, and we are committed to creating an inclusive environment for our incredible team. We offer:

• Generous annual leave allowance of 36 days (28+8 bank holidays) +1 for every year of service (up to a maximum of 5)
• Hybrid or remote working across the country
• Learning & Development opportunities
• Flexible benefits package including Healthcare Scheme and ability to purchase additional Annual Leave.

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