Implementation Analyst

The Implementation Analyst works with an energetic professional services team and will be responsible for designing and configuring the DealCloud platform for our clients in response to their specific business requirements. This position is a mix of client-facing consultative work and behind-the-scenes platform design, configuration, data analysis, and data manipulation. The Implementation Analyst should demonstrate passion in and a desire to become skilled in four broad areas:

Technology: As a market-leading Software as a Service (SaaS) company, the Implementation Analyst will be working with cutting edge technology solutions.

Client-facing skills: Day-to-day responsibilities involve communicating with clients, both on the phone or via email.

Private Capital Markets: To speak confidently and authoritatively to our clients, the Implementation Analyst must either have knowledge in, or be willing to learn about private equity and investment banking front office business operations.

Data: Analyzing and understanding client data is an important factor that influences a client's system design; as such, the Implementation Analyst must be eager to understand data relationships and the interplay between data and business requirements.

What you will do :

1. Manage and lead multiple client implementations concurrently with accountability for client communications, weekly status reports and escalation mitigation updates.
2. Participate in requirement gathering sessions onsite at client offices or virtually via web conferencing (potential travel up to 30%).
3. Configuration of the platform based on client requirements gathered during client sessions.
4. Analyze client legacy data sets to understand the impact of the data on system design.
5. Utilize Microsoft Excel to map, collate, normalize, and import disparate data sets.
6. Properly utilize escalation process and provide consistent communication on escalations internally.
7. Responsible for internal project management task completion, including but not limited to:
1. Keeping internal systems updated.
2. Accurate and timely entry of utilization hours.
3. Project Timelines.
4. Ensure all in-scope requirements are met during implementation.
5. Budget.
8. Providing consultative system design and industry best practice recommendations to our clients throughout an implementation.
9. Serve in supporting capacity on more complex projects led by more tenured implementation consultants.

What you will need:

1. 1-3 years of experience in software implementation delivery or professional services.
2. Understanding of basic database design and structure.
3. A background/interest in private equity and investment banking front office business operations.
4. Organization, effective time management, and ability to multi-task.
5. Passion for delivering high quality outcomes.
6. Strong analytical and creative problem-solving abilities.
7. Comfort with Microsoft Excel, familiarity with basic Excel functions.
8. Ability to adapt to rapidly evolving situations.
9. Ability to work under tight deadlines.
10. Experience working as part of a team.
11. Strong sense of personal responsibility and ownership over your work.
12. Willingness and love of learning new technology, new processes and procedures, and new business models to create value for our clients.

Preferred Experience & Skills

1. Broad understanding of private capital and/or investment banking markets.
2. Ability to provide entry level consultative skills.
3. Bachelors degree in Management Information Systems, Business Admin or related.
4. Demonstrated leadership experience.

What you will gain at Intapp:

Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We're committed to creating a modern work environment that's connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:

• Competitive base salary plus variable compensation and equity.
• Generous paid parental leave, including adoptive leave.
• Generous Paid Time Off.
• Family Formation benefit offered by Carrot.
• Wellness programs and benefits provided by Modern Health.
• Paid volunteer time off and donation matching for the causes you care about.
• Opportunities for personal growth and professional development supported by a community of talented professionals.
• An open, collaborative environment where your background and contributions are valued.
• Experience at a growing public company where you can make an impact and achieve your goals.
• Open offices and kitchens stocked with beverages and snacks.

Equal Employment Opportunity

Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain or to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at . If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.

About Us

At Intapp we're creating a welcoming environment that promotes teamwork, collaboration, and enhanced performance. We bring together the perspectives of individuals from all backgrounds, experiences, preferences, and beliefs to create better outcomes for our clients, our people, and our communities. We foster a culture of individuals who are dedicated to listening to our clients and our partners - and we're focused on innovating our industry, one firm at a time.

Intapp software helps professionals unlock their teams' knowledge, relationships, and operational insights to increase value for their firms. Using the power of Applied AI, we make firm and market intelligence easy to find, understand, and use. With Intapp's portfolio of vertical SaaS solutions, professionals can apply their collective expertise to make smarter decisions, manage risk, and increase competitive advantage. The world's top firms - across accounting, consulting, investment banking, legal, private capital, and real assets - trust Intapp's industry-specific platform and solutions to modernize and drive new growth.