Implementation Consultant 1

About the role

The Implementation Consultant 1 (IC1) will be responsible for delivering implementation consultancy activities for Zellis' customers on one or more aspects of their solutions or services delivery.

The IC1 will have knowledge and competency in many of Zellis' processes and solutions and must have good colleague and client management and relationship building skills. They will be responsible for advising and working with customers to help them understand, implement, configure, or test good practice use of Zellis' suite of customer solutions. This role may lead smaller, non-complex delivery directly or will work closely with more senior consultants, implementation project, or programme managers. They will also work with customer stakeholders and business representatives to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget.

In this role your key responsibilities will be:

• Acting to implement one or more of Zellis' range of solutions and services, partnering with the customer to develop a "One Team" approach to delivery and to ensure that all activities are delivered on time, at the highest level of quality and on budget.
• Delivery of implementation tasks against the agreed project plan and scope, following the Zellis standard project Implementation methodology.
• Planning and coordinating all activities assigned to you so that they are undertaken in accordance with the relevant plan, working alongside and in partnership with the wider Zellis and customer project team.
• Preparing, reviewing, agreeing, and implementing any deliverables assigned to you as part of the delivery plan, with the support of more senior implementation consultants or your line manager.
• Completing testing of any deliverables or supporting activities assigned to you as part of the implementation plan to the highest level of quality and where agreed, in line with all acceptance criteria.
• Understanding and utilising supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place.
• Anticipating and raising ongoing risks and issues and ensuring that they are escalated to the Implementation project or programme manager (or Zellis senior leader) in a timely fashion.
• Following your personal development and continuous improvement plan (in agreement with your line manager) for Zellis' products and services, including industry-leading good practice operating processes and industry and legislative knowledge (with support from the Technology Services management team).

Skills & experience

Essential Skills:

• Limited experience delivering on small, non-complex projects at small scale employee volumes and budgets.
• Competent at key technical skills for the role, for example setting up and testing simple ResourceLink, MyView, HCM configuration, basic pay elements, simple user security, simple organisation and job structures.
• Competent at data migration and loading for simple data structures.
• Competent at master data and payroll reconciliation for simple employee payroll data.
• Able to plan and deliver own work within deadlines; work/delivery is monitored and reviewed at agreed milestones.
• Understands and applies appropriate methods, tools, applications, and processes.
• Has basic influencing skills and interacts regularly and appropriately with colleagues and customers.
• Follows a methodical approach to identifying and resolving simple risks and issues.
• Anticipates and raises more complex risks and issues to enable them to be mitigated.
• Follows set development path for their role/specialism.
• Takes the initiative to develop skills and knowledge by identifying (and agreeing with manager) appropriate development opportunities.
• Some experience working in the HR & Payroll software, financial technology/services, or outsourcing industry (preferred).

Benefits & culture

At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers, and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:

• Unstoppable together.
• Always learning.
• Make it count.
• Think scale.

Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive:

• A competitive salary.
• Excellent career progression opportunities.
• Transportation to the office (up to 30kms).
• Casual, privilege and sick leave, plus your birthday off.
• Group medical insurance.
• Personal accident insurance.
• Life assurance.
• A range of additional flexible benefits to support personal wellbeing.