IT Consultant

Please be aware that this role is to start early June 2025.

Working with a leader in global program management, tunnel & ground engineering and operations & facility management, NRL is looking to recruit a Global Support Services Analyst to be based in an office in London.

About the role:

As the Global Support Services Analyst, you will make a difference by ensuring the business runs smoothly. In this role, you'll provide critical support to business users, configure and upgrade desktop hardware, monitor systems, install software, handle hardware upgrades, imaging, and PC deployment. You will engage in innovative project work and bring your excellent customer service skills, curiosity, creativity, and ability to multi-task in a fast-paced environment. You will be resolving service desk requests, diagnosing and fixing hardware and software issues, and liaising with third-party maintenance engineers.

What you will need:

1. Experience in an IT support role, involving extensive customer support

2. Full understanding of Windows Environment and extensive experience with MS Office Suite

3. A+ Certification

4. Ability to travel, and ability to pass a driving record review

The NRL Group connects global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.

We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.