Leave us your email address and we'll send you all the new jobs according to your preferences.
IT Incident Manager
Posted 11 hours 14 minutes ago by Church International Ltd.
50% on-site in brussels, 50% remote working
Must be based in Brussels.
Proficiency in French and English; basic Dutch is a plus.
As an Incident Manager, you will play a crucial role in ensuring the smooth operation of IT infrastructure, managing escalated incidents, and driving continuous improvement.
Role Overview:
Start Date: 3rd February 2025
End Date: 2nd February 2026
Responsibilities
- Oversee the end-to-end monitoring and resolution of major incident
- Coordinate escalated incidents and crisis meetings, ensuring swift service restoration.
- Maintain clear communication with IT teams and internal customers regarding incident status.
- Develop Post-Incident Reports (PIRs) and identify potential structural improvements.
- Contribute to weekly and monthly incident reports, trend analyses, and lessons learned
Skills and Experience:
- Education: Bachelor's or Master's degree, or equivalent experience.
- Certification: ITIL certified.
- Experience: Minimum of 6 years in incident management, particularly with complex, transversal incidents.
- Experience in a banking environment is advantageous.
- Technical Knowledge: Strong understanding of multi-platform IT architecture and dependencies.
- Languages: Proficiency in French and English (both oral and written); basic Dutch is a plus.
- Eager to learn and adapt to new technologies
- Dynamic, accurate, proactive, and an excellent team player.
- Strong organisational skills, with the ability to manage priorities and action plans
This role is ideal for a dedicated professional looking to make a significant impact in IT incident management. If you possess the required skills and experience apply directly or email (see below)
Church International Ltd.
Related Jobs
Senior Technical Operations Manager (Estates)
- £59,228 - £79,517 Annual
- London, United Kingdom
Software Developer - Application Server Technologies
- Cumbria, Barrow-in-furness, United Kingdom, LA130
Product Manager - Adobe TJA/AEP/AJO
- £650 - £670 Daily
- Hampshire, United Kingdom
Python Developer Software Engineer AWS Finance Trading London
- £600 - £750 Daily
- London, United Kingdom
Python Developer Software Engineer AWS Finance Trading London
- London, United Kingdom