IT Support Consultant

Interim IT Support Consultant

Ref number: Brent

Please do not apply for this role unless your CV meets the following general requirements, listed below:

1. You must be UK based and have the right to work in the UK.
2. For office based and hybrid roles, your commute to the place of work must be less than 1 hour.
3. This is a temporary role. Please do not apply if you are seeking a permanent position.
4. Basic DBS disclosure required (Valid 12 Months)

Skills & Experience:

1. Strong knowledge of Active Directory, MDM solutions (MobileIron, InTune, MEM), and SharePoint infrastructure.
2. Familiarity with telephony systems such as Avaya, Unify, Mitel, 8x8 VCC, VO, and Teams telephony.
3. Experience with enterprise email security protocols (DKIM, DMARC, SPF) and anti-spam solutions (ProofPoint, MimeCast).
4. Proven experience in managing Hybrid Exchange Server environments, including DAGs and failover configurations.
5. Hands-on experience with Office 365 services, including Exchange Online and Teams.
6. Advanced PowerShell scripting skills.
7. Ability to understand and create architectural diagrams (HLD, SOW).
8. Proficiency in Microsoft Azure Identity and Access Management.

Desirable:

1. Relevant certifications (e.g., Microsoft Certified: Azure Administrator, Microsoft Certified: Security, Compliance, and Identity Fundamentals).
2. ITIL or similar service management certifications.

What's involved with this role: As an IT Support Consultant, you will be responsible for the design, implementation, and management of a Hybrid Exchange Server environment, ensuring seamless communication and collaboration across the organization. Your expertise will be crucial in maintaining and enhancing various IT infrastructures, including Active Directory, Mobile Device Management (MDM), SharePoint, and telephony systems.

Key responsibilities:

1. Manage and support Hybrid Exchange server environment (DAGs, failover).
2. Administer Active Directory for messaging (users, shared mailboxes, contacts).
3. Oversee Mobile Device Management (MobileIron, InTune, MEM).
4. Maintain SharePoint infrastructure, including SharePoint extranet.
5. Implement and manage enterprise email security (DKIM, DMARC, SPF, anti-spam).
6. Manage Microsoft Azure Identity and Access Management.
7. Support Office 365 services, telephony systems, and automate tasks using PowerShell scripting.