IT Vendor Manager

Salary: £46,735 - £55,755 per annum (with potential for market factor supplement)

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes, and a number of health and wellbeing initiatives to support you.

Closing Date: 30 April 2025

About Us

Our IT Service exists to deliver an excellent service for its users, enabling world-class teaching, learning, and research at our University.

We are committed to expanding our knowledge and expertise with a strong focus on the training and development needs of our people. You will shape the future of education and contribute to ground-breaking projects through IT innovation.

Join Our Team as an IT Vendor Manager!

Are you ready to take your career to the next level? We're looking for an experienced, passionate, and detail-oriented IT Vendor Manager to lead our Supplier and Contracts team within IT Business Management. This role leads a small team supporting a diverse range of ICT commodity areas, including software license/maintenance agreements, End User Compute agreements, and other ICT contracts.

In this role, you will have the opportunity to lead initiatives that enhance operational efficiencies, negotiate favourable contracts, and implement strategies that deliver significant savings across a range of saving categories. If you thrive in a fast-paced environment and are eager to make a tangible impact, this is the role for you!

As the IT Vendor Manager, you'll play a key role in supporting service users within the University IT Service and the wider University community, including our support, academic, and student groups. You'll also collaborate closely with external third parties, including suppliers, manufacturers, software developers, and other key external groups.

Key Responsibilities

1. Design and implement processes to manage key contracts and vendors across the NUIT function;
2. Liaise with internal stakeholders to ensure the full contract lifecycle is managed in accordance with the University's procedures and legal obligations;
3. Offer expert advice on IT-related supplier and contract matters;
4. Lead the operation of a structured engagement and management plan for all providers of hardware, software, and services;
5. Identify areas for product/service improvement and lead improvement activities;
6. Provide input to internal planning, budgeting, documentation, and change control procedures;
7. Establish and maintain regular tracking and management reporting;
8. Implement and communicate University policies, procedures, and standards;
9. Ensure cross-team/core service area collaboration through knowledge sharing;
10. Manage, coach, and support team members to achieve high standards.

How to Apply

If this sounds like you, we invite you to apply by submitting your CV and a 1-page covering letter. Your application should outline examples where your knowledge, skills, and experiences align with the person specification.

If you would like to have an informal chat about this opportunity, contact Gary Davison, Head of IT Business Management, at .

Why Join Us?

The University values both on-campus and remote working, with a flexible, informal approach tailored to each team. We're also open to discussing relocation support for candidates applying from outside the region.

Strictly No Agencies

Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports, and retains colleagues from all sectors of society. We value diversity as well as celebrate, support, and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams.

At Newcastle University, we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe.