Italian speaking Travel Account Executive

London

Ref: 4248AI

Company Profile

Our client is a well-established tour operator specialising in creating tours in Great Britain and Ireland.

Responsibilities

Italian speaking Travel Account Executive
Salary: up to £34,000 per annum depending on experience
Location: London
Hybrid work
Ref: 4248AI

Main duties:

An exciting opportunity to be the main point of contact with clients building relationships with the aim to increase sales while providing outstanding service.

The Role:

1. To develop a relationship with your clients to understand their needs ensuring the products are best suited in order to increase sales and growth in your territory.
2. Be able to understand the client's sales cycle ensuring quotes are relevant.
3. Ensuring the development and onboarding of new business.
4. Meeting client's requirements ensuring the best product is offered to maximise sales.
5. Liaising with clients and internal teams in preparing itineraries, costings, and quotes.
6. Ensuring offers are competitive and profitable.
7. Resolving any client queries as needed.
8. Ensuring all details are recorded accurately.
9. Additional tasks may include: supporting the client during a tour ensuring itineraries, documents, hotel placements are checked, support 24-hour emergency assistance, support team members.
10. Following a successful probation period, this position is offered on a hybrid working system.

Candidate's Profile

1. Fluent in Italian essential.
2. Fluent in Spanish as an additional language beneficial but not required.
3. 2 years' experience within the travel or tour operations industry highly recommended.
4. Knowledge of destinations in Great Britain and Ireland beneficial.
5. Passion for travel and tourism.
6. Excellent communication and organisational skills.
7. Proactive, dynamic and ability to multitask.
8. IT literate.
9. Able to work as part of a team as well as to take initiatives.

Up to £34,000 per annum depending on experience