Junior Account Manager

We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY.

We're also proud of being one of the few bean-to-bar chocolate makers in the world, where we control every step of our chocolate production.

Where you'll be based

This position is based in our Head Office in Sandyford, Dublin. (Hybrid working in the office 60% and WFH 40%).

How you could help us to Enchant the World with Chocolate

We are looking for a passionate Junior Account Manager to support the Head of Grocery delivering sales and profit objectives in the Grocery Channel in-line with company aspirations through the agreement and activation of joint plans with key buyers. The role requires ensuring customer needs, company sales objectives and profitability goals are achieved through building customer account plans that enable a framework of growth over the next 3-5 years.

Develop Key Accounts

• Understand key customers and application of Lindt business development opportunities.
• Develop credible and strong relationships across customer base and with key internal influencers to agree and execute Joint Business Plans in line with agreed account sales plans.
• Drive effective Lindt customer relationships through professionalism in account management at the appropriate levels.
• Understand customer timelines and requirements and proactively and constructively work these back within the Lindt organisation.
• Short to mid-term focus on account development.
• Plan and manage resources (Field Sales Team & Sales Support) to achieve account sales budget.
• Build and deliver robust Account Plans for aligned retailers.
• Profit and Loss responsibility for account agreed targets.
• Implement AYR, seasonal plans and NPD - through correct distribution, merchandising and logistical phasing.
• T&C spend within budget.
• Support the Head of Grocery to work effectively with Demand Planning to ensure monthly forecasts are delivered.
• Deliver 'best practice' and guidance to the business through execution of 'best in class' activities - cross functionally.
• Regular updates to marketing of the account's key opportunities and issues going forward.
• Deliver pace to the accounts development and meet agreed account requirements within agreed deadlines.
• Lead cross functional ways of working ultimately ensuring alignment to and focus on business game plan.

What experience you'll bring

• Have proven sales experience within a FMCG organisation.
• P&L experience.
• Safe handling of MS applications (e.g. PowerPoint, Excel).
• Have a record of consistent success in the management and execution of Joint Business Plans.
• Show capability to implement AYR and seasonal plans, both commercially and logistically.
• Have strong communication and networking skills.
• Be performance driven, tenacious and goal orientated.
• Be able to work cross functionally both internally and externally.

Being yourself every day

We want everyone at Lindt to feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace. You'll notice this throughout the recruitment process; in our 'dress for your day' policy and through our proactive DE&I strategy.

Living our values every day

At Lindt UK, our values guide us in everything we do. Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making an Impact are an integral part of life here at Lindt.

What you can expect from us

In return for everything that you'll bring, we can offer you an exciting role in a fast-growing organisation, where we'll provide an environment where you will thrive, feel supported and fulfil your career aspirations. As well as supporting your physical and mental wellbeing, as part of our offering, you will receive a competitive compensation and benefits package including; competitive salary, bonus, pension, life cover, chocolate allowance; chocolate give-aways, chocolate discount, £100 personal incentive, birthday day off and so much more!

Closing date for this vacancy is Monday 17th March 2025.