Junior Application Support - FICC (h/f)

Junior Application Support - FICC
London
£400 - £450pd PAYE

emagine is seeking a Support Consultant with expertise in Equities to deliver exceptional application support on the Front Office trade floor. The ideal candidate will excel in second and third line support, leveraging skills in Python Scripting within UNIX and Linux environments. Key to this role is the ability to promptly troubleshoot and resolve issues, ensuring uninterrupted trading operations. Strong problem-solving abilities and adaptability in managing complex stakeholder relationships will be essential.Summary: The role focuses on providing essential support within the Markets Application Production Services (MAPS) organization, specifically for FICC traders using the Brisk Intraday Risk & PNL platform.

Main Responsibilities:

• Serve as the first point of contact for intraday risk issues in FICC.

• Troubleshoot end-to-end trade flows and market data updates.

• Facilitate onboarding support for new business lines and workflows.

• Cultivate strong partnerships with stakeholders and other teams.

• Identify and resolve recurring problems proactively.

• Manage incidents and problems effectively.

• Oversee event management, including monitoring and alert life cycle management.

• Enhance monitoring processes and technical methodologies.

• Manage capacity, performance, and resiliency.

• Lead tool development and in-house projects.

• Ensure effective stakeholder management and communication.

• Maintain knowledge management practices.

Key Requirements:

• Hands-on experience in support for Front Office trading desks.

• Business knowledge of Fixed Income products.

• Proficiency in market data flows.

• Experience with monitoring tools such as Dynatrace, Splunk, and ITRS Geneos.

• Strong knowledge of Unix, SQL, Python, and ITIL methodologies.

• Familiarity with grid computing concepts.

Interested?

At emagine, we are committed to building an international and diverse team by embracing our different backgrounds. If you are up to the challenge and would like to find out more, get in touch with us immediately. Our internal recruitment team is always keen to hear from dynamic individuals looking to further their career and explore their full potential. emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion, or ethnic origin.