Laboratory Engineer - Contract

Methods are looking for multiple Laboratory Engineers for a new contract assignment. We are looking for a skilful Engineer familiar with supporting scientists with laboratory PCs, instrumentation, and devices. You will focus on maintaining operational computer systems for the scientists they support, joining newly-supplied hardware to the network, securing and hardening devices and generally facilitating the needs of the business.

Job Purpose:

Key responsibilities:

• Assist in maintaining existing computer infrastructure of 5000 PCs globally
• Image/Onboard new computers into the domain and onto the network
• Secure and protect new and existing hardware
• Consult with the business as they require assistance with their equipment
• Troubleshoot and implement data flows for scientific instruments

Technical/Functional Skills:

• Outstanding computer troubleshooting skills for obscure issues, ranging from device connectivity, network issues, and laboratory software issues
• Background with End-user Computing or Desktop Support skills essential. Break/Fix consists of 80% of a Lab Engineer's workload
• Understanding of Networking concepts, such as network topography, VLANSs, Static/Dynamic IPs, Subnetting, IT/OT Networks, and basic understanding of Firewalls.
• Candidate should be familiar with the OSI model and how to troubleshoot different network layers
• Knowledge and understanding of Active Directory required
• D2D and/or project support
• AGILE ways of working necessary
• Background with computer security
• Previous experience with validated systems (GxP) a plus
• Implement the validated data backup solution on laboratory analytical equipment (equipment and software investigation, documentation, technical configuration) within R&D (GxP and non-GxP)
• Support for scientists in incident management, user support and coaching, access management
• Testing and validation of computer software (complete tests in different environments, writing technical documentation)
• Familiar with ticketing systems such as ServiceNow
• Microsoft Excel skills a plus
• Indepth knowledge in Microsoft OS including iOS and Linux a plus

Generic Managerial Skills:

• Must have outstanding communication skills
• Candidate must be a team player
• Self-starter, attention to detail and willingness to learn new things a must
• Must be willing to follow processes, procedures and guidance