Lead Cloud Engineer

Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.

Based within the Cloud & Engineering Practice, our Cloud Engineers help public sector organisations to deliver digital services that are highly available, reliable, resilient and secure. They are software engineers who tend to focus more on the successful deployment and operations of services than on functional development. They are adaptable and comfortable covering a range of disciplines such as DevOps, SRE and infrastructure architecture.

About the role

You will play a critical role in designing, implementing, and maintaining our clients' cloud infrastructure, ensuring it is secure, scalable, and highly available. You will provide dedicated cloud and infrastructure expertise within your team and advise on best practice.

We expect our cloud engineers to have a background in and thorough understanding of software engineering. You will keep abreast of emerging technologies and be able to work collaboratively in a multi-disciplinary software delivery environment.

You will be expected to maintain a broad technical knowledge across all major cloud platforms and build credibility by pursuing relevant certifications.

Key responsibilities

Delivery of high quality cloud-based technical solutions for our clients:

• Act in a leadership capacity in cross-functional teams, particularly those where cloud engineering functionality forms an integral part of the team's output
• Act as a final decision maker on difficult technical issues, working in consultation with team members, and the client
• Collaborate within cross-functional teams to design cloud architectures that meet the client's requirements around scalability, performance, and security
• Deploy and manage cloud resources, containers, and related services using Infrastructure as Code (IaC) tools like Terraform or CloudFormation
• Configure and maintain networking, security, and access control in the cloud environment
• Implement and maintain robust security practices to protect data and resources in the cloud environment
• Develop and maintain automated processes for provisioning, monitoring, and scaling cloud resources, including the use of CI/CD pipelines to streamline application deployments
• Monitor cloud infrastructure for performance bottlenecks and proactively optimise resource usage
• Implement load balancing, caching, and content delivery solutions to ensure high availability and performance
• Design and maintain backup and disaster recovery solutions to ensure business continuity in the event of system failures or data loss
• Provide high tier support for client applications and infrastructure, including occasional on call cover
• Ensure any necessary compliance standards are met and certifications are maintained

Evangelising the adoption of cloud technology and adherence to prescribed best practices:

• Act as a trusted specialist within Made Tech, consulting with clients and working to enhance the profile and reputation of the company
• Stay up-to-date with industry trends and emerging technologies, and share knowledge with the team
• Collaborate with other teams within Made Tech to ensure alignment with cloud best practices
• Line manage and mentor more junior colleagues to support their development, pursuit of career goals and management of their overall performance
• Act as a key member of our Cloud Practice, working as a thought leader and driving growth of our internal community

Skills, knowledge and expertise

• Significant prior experience in a cloud engineering leadership role, with a strong foundation in successfully building and deploying services in the cloud
• A deep knowledge of cloud platforms such as AWS, Azure and GCP
• Hands on experience delivering software using multiple programming languages, and a thorough understanding of modern software engineering best practices
• Deep experience with containerisation and orchestration tools (e.g. Docker, Kubernetes)
• Experience architecting cloud infrastructure, and taking it through to deployment and support
• Experience working within multidisciplinary teams with product, design, and technical disciplines all successfully collaborating
• An understanding of DevOps, SRE and Platform Engineering, and their places within a modern digital organisation
• Experience working in a technology consultancy environment
• Relevant cloud certifications such as AWS Cloud Practitioner, Developer, DevOps Engineer, Security, Advanced Networking or Azure Developer, Security, DevOps, Network Engineer
• Knowledge of cloud vendor partner programs, such as AWS APN and Azure Partners
• Experience with well-architected frameworks
• Knowledge of UK public sector technology guidance and frameworks, such as NCSC's Cyber Assessment Framework (CAF) and the Technology Code of Practice (TCoP)
• Agile practices such as Scrum, XP, and/or Kanban
• Experience using Test Driven Development (TDD)

An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility.

Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why.

Support in applying

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We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.