Maintenance Contract Co-ordinator

Title: Maintenance Contract Co-ordinator (Maternity Cover)

Location: Motive8 Head Office (TW17 8AB)

Hours: 40

Salary: £28,000 per annum

We are looking for a maintenance co-ordinator that will work well with an existing maintenance team and clients. You will be liaising closely with Gym Maintenance Manager, Pool and Spa Maintenance Manager and Maintenance Director to provide excellent customer service to our clients. You will create new and renewal contracts and send them to new and existing clients. Send contract invoices and co-ordinate all maintenance contracts. You will also assist the Pool and Spa Maintenance Manager in organising purchase orders, dealing with suppliers, and filing job sheets. You will also provide monthly figure updates to Director re: contracted income vs targets.

The role:

• Creation and sending out new and renewal contracts for gym maintenance, pool and spa maintenance and inductions
• Ensuring contracts are sent in the required time period
• Ensuring all contracts are renewed before expiry date
• Making sure customer has provided PO and/or signing of contract so invoicing is possible
• Invoicing out all contracts
• Constantly reviewing the contracts process and offering better efficiency solutions to processes
• Keeping all documents up to date and filed in correct folders
• Collating information needed for financial forecasting for department
• Liaising with maintenance co-ordinator manager to receive gym maintenance schedule
• Booking gym maintenance visits in with sites that require.
• Weekly update(Mondays - from week before) client portal folders with job sheets, test result (micro's) and contracts.
• Update pool and spa order tracker when requested.
• Invoice all completed job and chemicals.
• PPM Schedule updated on master and client portal
• Raise PO's and Invoices when required.
• On boarding process organised for each new client and off boarding

Requirements:

• High level of customer service skills
• High level of organisational skills
• Previous experience

Desirable attributes:

• Previous experience with Xero accounting software
• Previous experience in an administrative role