Manager, Operations (UK)

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol "HIMS". To learn more about the brand and offerings, you can visit and

Hims and Hers UK, the UK arm of a fast-growing NYSE-listed telehealth company, is seeking a resourceful and entrepreneurial Operations Manager to join our team. This individual will play a critical role in ensuring the seamless operation of our supply chain, inventory management, and third-party pharmacy partnerships.

As part of a lean team, the ideal candidate must thrive in a startup-like environment, demonstrate self-motivation, and possess a willingness to "roll up their sleeves." While this role has defined responsibilities, contributing to other areas as needed is a key expectation in our small team structure.

• Supply Chain Management: Oversee the supply chain for packaging and consumable items, ensuring sufficient inventory to support business operations.
• Vendor and Partner Management: Collaborate with third-party partners, including our partner pharmacy, to ensure the timely manufacturing and delivery of medical products to customers.
• Cross-functional Collaboration: Work closely with the General Manager, customer experience team, and external vendors to ensure operational excellence.
• Process Optimization: Identify opportunities to improve efficiency, reduce costs, and enhance the quality of operations.
• Problem-solving: Troubleshoot and address operational issues as they arise, taking a proactive approach to maintaining smooth workflows.

• Minimum of 3 years of experience in an order fulfillment operation, with exposure to supply chain or inventory management. Experience in a pharmacy or healthcare-related setting is highly desirable but not mandatory.
• Demonstrated ability to manage vendor relationships and third-party partnerships effectively.
• Strong organizational and project management skills, with a proven track record of managing multiple priorities and meeting deadlines.
• Familiarity with operational tools and systems, such as inventory management software or order processing platforms.
• Entrepreneurial mindset with a willingness to adapt, learn, and contribute beyond formal responsibilities.

Location: Hims and Hers UK is a fully remote workplace; however, the Operations Manager will work closely with our pharmacy partner located in Dagenham, Essex. The successful candidate can expect to be on-site with our pharmacy partner as frequently as once a week as part of their core responsibilities.

Why Join Us? At Hims and Hers UK, you'll be part of a small, close-knit team that is making a meaningful impact in the telehealth space. This role offers the opportunity to take ownership of key operational functions while working in a fast-paced and collaborative environment.

If you are passionate about solving complex operational challenges and are eager to grow with a company that's redefining healthcare, we'd love to hear from you!

• Competitive salary & equity compensation for full-time roles
• Pension Plan with employer matching contribution
• Generous PTO

We are focused on building a diverse and inclusive workforce. If you're excited about this role but do not meet 100% of the qualifications listed above, we encourage you to apply.