Marketplace Assistant Wholesale & Marketplace Head Office

JOB TITLE: Marketplace Assistant

LOCATION: London, office based

CONTRACT: permanent, full time

HOURS: 35 hours per week

PAY RATE: Starting from £28,000

JOB OVERVIEW

As the Marketplace Administrator, you will play a crucial role in the success of our Brand Partnership business by supporting the Marketplace operations. Your responsibilities will include product data optimization, ensuring our product listings are accurate and compelling, managing the timely and precise uploading of products to various ecommerce platforms, overseeing inventory levels and ensuring products are always available, and assisting in the daily operations of our marketplaces.

KEY RESPONSIBILITIES

• Maintain and create new product uploads
• Maintain and update master data sheet for product range
• Assist marketplace data optimization, primarily through categorization and attribute mapping
• Send daily, weekly & monthly sales reports
• Prepare ad hoc reports for analysis, sales, returns and stock planning
• Work alongside buying team in releasing the product range for 3 rd party sites
• Support and assist Marketplace Co-Ordinator and Head of New Business in Marketplace Meetings
• Continuously learn & research improved ways of managing our marketplace operations
• Liaise with UK/International Warehouses to ensure Marketplace operations run as expected, and support the Marketplace Co-Ordinator regarding operational issues.
• Ensure Host SLAs are continuously met.
• Support the Head of New Business with all stock management for external 3 rd party logistics from forecasting intake through to delivery.

• Deputize for the Marketplace Co-Ordinator/Wholesale Administrator & Head of New Business on 3 rd Party Brand operations as required
• Willing to learn and demonstrate a real can-do attitude

Key Relationships

• Internal logistics team
• Technical service providers
• Marketplace support teams
• Buying and production teams
• Internal stakeholders

This is not an exhaustive list of your responsibilities and in the interests of the day-to-day operation of the business you may be required to carry out work that is not detailed in this document.

KNOW-HOW

• High-level intermediate to advanced user of MS Excel/Google Sheets
• Excellent verbal and written communication
• Demonstrable creative approach to data collection and presentation
• Our ideal candidate will be e-Commerce aware, ideally coming from a role in ecommerce merchandising/management, wholesale/Marketplace or a highly analytical administrative role
• Experience of Tradebyte/Zalando would be ideal but not essential

Skills & Behaviours

• Passionate about the Apricot brand; a true brand ambassador
• Adaptable & flexible, happy to work beyond own remit
• True team player
• Highly IT literate
• Highly numerate and analytical, with outstanding attention to detail
• Organised and efficient, able to prioritise effectively
• Able to deal with multiple information sources
• Familiar with data collection
• Delivers results in a timely manner
• Remains calm under pressure
• Able to work to tight and changeable deadlines
• Proactive, able to self-manage and work on own initiative
• Relentlessly looks to improve working processes and practices with a commercial approach
• Remains positive in the face of challenge or adversity
• Solutions oriented when faced with a challenge